Government Tender for IT Consultancy Services - Ahmedabad Municipal Corporation

The Ahmedabad Municipal Corporation (AMC) is inviting qualified consultancy firms to participate in a global tender for IT Projects and New Initiatives. This tender aims to select a professional IT consultancy to support AMC in implementing innovative digital solutions, enhancing e-governance, and streamlining municipal services. The tender is open to experienced firms with proven expertise in IT project management, digital transformation, and municipal e-governance. The project scope includes strategic planning, technical implementation, and ongoing support for various IT initiatives. The tender process is designed to ensure transparency and competitiveness, offering an excellent opportunity for leading IT firms to collaborate with a prominent government body. The total estimated value of the project is not specified but is expected to be substantial, reflecting the scope of municipal digital transformation. The tender is scheduled for release on May 31, 2025, with a submission deadline of June 23, 2025. Bidders must submit their proposals electronically via the NPROCURE portal, adhering to the outlined terms and conditions.

The selected consultancy will be responsible for the following key deliverables:

• Developing a comprehensive IT strategy aligned with AMC's digital goals
• Designing and implementing new IT infrastructure and systems
• Supporting e-governance initiatives to improve citizen services
• Providing technical consultancy for smart city projects
• Training municipal staff on new IT systems

Sequential Process:

1. Requirement analysis and project planning
2. Design and development of IT solutions
3. Implementation and integration of systems
4. Testing and quality assurance
5. Training and capacity building
6. Post-implementation support and maintenance

Specification	Details
Project Duration	As per tender document attached
Deliverables	IT strategy report, system design documents, implementation reports
Technical Standards	Compliant with government IT standards and security protocols

The consultancy must ensure **timely delivery** and **adherence to quality standards** throughout the project lifecycle.

✓ Must have a minimum of 5 years of experience in IT consultancy for government projects.
✓ Proven track record of successful digital transformation projects in municipal or government sectors.
✓ Must possess ISO 9001 or equivalent quality certification.
✓ Demonstrate financial stability with annual turnover of at least INR 10 crore in the last three fiscal years.
✓ Must hold valid Digital Signature Certificates (DSC) for signing electronic bids.
✓ Bidders should have experience in smart city initiatives and e-governance projects.

Qualification	Minimum Requirement
Experience	5+ years in government IT projects
Certifications	ISO 9001 or equivalent
Financials	Turnover of at least INR 10 crore annually
Certifications	Valid DSC for electronic bidding

**Note:** Bidders must submit relevant proof documents for each criterion during bid submission.

Parameter	Requirement
System Compatibility	Must support integration with existing municipal systems
Security Standards	Compliant with ISO/IEC 27001
Hardware Specifications	As per project scope detailed in tender document
Software Requirements	Customizable, scalable, and secure software solutions
Data Security	Encrypted data transmission and storage

**Sequential Procedure:**

1. Review technical specifications in the tender document.
2. Prepare technical proposal aligning with specifications.
3. Submit technical bid along with supporting documents.
4. Technical evaluation will be conducted on compliance and innovation.
5. Final selection based on technical merit and bid price.

The estimated project budget is expected to be within the range of INR 1 crore to INR 5 crore, depending on scope and scale. The financial proposal should include a detailed cost breakdown:

Cost Component	Description
Consultancy Fees	Fixed fee for services rendered
Hardware & Software	Cost of procurement, licensing, and deployment
Training & Support	Post-implementation training and ongoing support
Miscellaneous	Travel, communication, and other expenses

**Payment Schedule:** - 20% on contract signing - 40% on completion of system design and initial deployment - 30% after successful testing and acceptance - 10% post-support and maintenance

All payments are subject to submission of valid invoices and compliance with contractual terms.

1. Download tender documents and register on the NPROCURE portal.
2. Pay the tender fee of INR 6000 and submit the tender fee form.
3. Submit EMD of INR 16,00,000 along with the EMD fee form.
4. Prepare and upload technical and financial bids before the deadline.
5. Bid opening will be conducted electronically on June 23, 2025, at 4:00 PM.
6. Evaluation of technical bids will be completed by June 24, 2025.
7. Commercial bids of technically qualified bidders will be opened subsequently.

Timeline	Date & Details
Bid Submission Start	31-05-2025 15:00
Bid Submission End	23-06-2025 16:00
Technical Evaluation	24-06-2025 16:10
Final Award	Post evaluation completion

**Note:** Bidders must ensure all documents are uploaded correctly and adhere to the specified timelines.

Criteria	Maximum Score	Weightage
Technical Proposal	70	70%
Financial Bid	30	30%

**Evaluation Factors:** - **Technical competence and experience** (minimum of 50 points) - **Innovative approach and methodology** (minimum of 10 points) - **Cost-effectiveness** (maximum 30 points)

Minimum qualifying marks:

• Technical bid must score at least 50 points to qualify for commercial bid opening.
• Bidders must meet all eligibility criteria to be considered.

Date	Event	Details
31-05-2025	Tender Release	Tender documents available for download
23-06-2025	Bid Submission Deadline	Last date for bid submission at 4:00 PM
24-06-2025	Technical Evaluation	Evaluation of technical bids at 4:10 PM
25-06-2025	Commercial Bid Opening	To be notified
30-06-2025	Award Notification	Expected date for contract award

**Critical Dates:** - **Bid submission deadline: June 23, 2025** - **Technical evaluation date: June 24, 2025**

E-Governance Department, Ahmedabad Municipal Corporation

• Email: egov@ahmedabadcity.gov.in
• Address: 1st Floor, Block C, Sardar Patel Bhavan, Danapith, Ahmedabad - 380001
• Contact Person: System Engineer
• Phone: +91-79-40007517, 40007514, 40007515

Additional Contacts	Details
Tender Queries	egov@ahmedabadcity.gov.in
Support Team	nprocure@ncode.in

Bidders are encouraged to contact the department for clarifications and support during the bidding process.

All interested bidders should carefully review the detailed tender document available for download. The tender emphasizes transparency and equal opportunity, and bidders are advised to adhere strictly to the submission guidelines. A vendor training camp will be organized every Saturday at (n)code solutions in Ahmedabad to assist bidders in understanding the electronic bidding process. Bidders must possess valid Digital Signature Certificates (DSC) for bid signing. The tender process is managed through the NPROCURE portal, ensuring a secure and efficient procurement process. For further assistance, bidders can contact the support team via email or phone as listed above.