Custom Bid for Services - Hiring an Agency for Design Development Implementation and Maintenance of Integrated Dashboard
Custom Bid for Services - Hiring an agency for Design Development Implementation and Maintenance of

Tender Timeline
Tender Title: Custom Bid for Services - Hiring an Agency for Design Development Implementation and Maintenance of Integrated Dashboard
Reference Number: 5566d9ef
Issuing Authority: Ministry of Information and Broadcasting
The Ministry of Information and Broadcasting is inviting proposals through the 5566d9ef tender for hiring a competent agency specialized in the design, development, implementation, and maintenance of an integrated dashboard. This custom bid aims to enhance visibility and interactivity for governmental digital initiatives through a state-of-the-art dashboard solution that meets the government’s operational needs.
Scope of Work & Objectives
The successful bidder will be responsible for the comprehensive design, development, implementation, and continuous maintenance of an integrated dashboard. The dashboard is intended to serve as a crucial tool for analyzing, interpreting, and visualizing significant data sets connected to governmental operations. The primary objectives include:
- Creating an intuitive user-interface that is user-friendly for all stakeholders.
- Ensuring high-level responsiveness and performance across devices and platforms.
- Integrating data from various governmental sources to present a holistic view.
- Enhancing real-time data dynamics and reporting capabilities.
- Providing continuous maintenance, user support, and updates to the system.
Eligibility Criteria
To qualify for this tender, bidders must meet the following eligibility requirements:
- Must be a registered entity able to provide similar services.
- Minimum average annual turnover of ₹3200 lakh over the past three fiscal years.
- A minimum of five years of relevant experience in delivering similar services to any central or state government organization or public sector units.
Micro, Small, and Medium Enterprises (MSEs) and startups are eligible for exemptions concerning experience and turnover requirements under specified conditions.
Technical Requirements
Bidders must comply with the following technical specifications:
- Experience in designing and deploying integrated dashboards utilizing modern technologies.
- Proven track record in web and mobile application development.
- Familiarity with latest trends in data visualization and user experience design.
- Capable of meeting regulatory and compliance requirements as outlined in the Scope of Work documents.
Financial Requirements
Bidders are required to submit a Performance Security Guarantee (PBG) equivalent to 3.75% of the contract value, along with an Earnest Money Deposit (EMD) of ₹200,000. The financial documents should detail the pricing structure, including cost breakdowns.
Document Submission Details
Bidders must prepare and submit the following documents:
- Organizational details including registered certificates.
- Experience criteria and project descriptions.
- Additional documentation as specified in the bid document, accessible via relevant links.
Special Provisions
This tender acknowledges MSEs and startups providing exemptions on turnover and experience, contingent upon the submission of appropriate supporting documents that substantiate the eligibility for such exemptions.
Evaluation Process
The evaluation of bids will follow a Quality and Cost Based Selection (QCBS) methodology, giving a weightage of 70% to technical scores and 30% to financial bids. The minimum qualifying marks for technical proposals is set at 60 marks from a total of 100 marks.
The process will be conducted in two packets:
- Packet one will include technical proposals, which will be assessed for compliance and quality standards.
- Packet two will contain financial proposals of technically qualified bidders.
Delivery Locations
Services rendered under this tender will primarily be based in New Delhi but may extend to other locations as agreed upon during project initiation.
Contact Information
For more information regarding the tender, bidders are encouraged to consult the official documents linked here:
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
25 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC)
- Additional Doc 3 (Requested in ATC)
- Additional Doc 4 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
Corrigendum Updates
Technical Evaluation
Financial Evaluation
LEADERX TECH PRIVATE LIMITED Under PMA
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Frequently Asked Questions
The eligibility requirements for participating in this tender include being a registered entity with a minimum average annual turnover of ₹3200 lakh over the last three fiscal years and at least five years of relevant experience. Additionally, MSEs and startups will enjoy exemptions from experience and turnover criteria under specific conditions, provided they demonstrate compliance with quality and technical specifications.
Bidders must submit various documents that include the Experience Criteria, Bidder Turnover proof, relevant certificates as specified in the Additional Terms & Conditions (ATC), and any additional documentation required in the tender documents. These are crucial for demonstrating eligibility and compliance with the tender requirements.
To register, bidders must complete the registration process on the GEM (Government E-Marketplace) portal. Once registered, they can locate the specific tender using the reference number and follow the submission guidelines outlined in the official tender document.
The accepted document formats typically include PDF for file uploads. It’s essential for the bidders to ensure that all documents are correctly formatted and meet the standards specified in the bid document to facilitate ease of assessment.
The technical specifications entail delivering a robust integrated dashboard design that facilitates data visualization and analytics. Bidders should provide evidence of experience in web and mobile app development along with compliance to regulatory standards.
Bidders are expected to comply with high quality standards in the design and execution of the dashboard, including standards relevant to the services stipulated in the Scope of Work. This includes adherence to proper data management and user experience design.
Bidders must comply with various compliance requirements including registration under applicable laws, adherence to the specified technical and quality standards, and submission of necessary certifications that support their eligibility and competence to fulfill the contract.
The Earnest Money Deposit (EMD) for this tender is set at ₹200,000. Bidders are required to submit this deposit along with their bids unless they qualify for EMD exemption under the designated categories.
Bidders will need to provide a Performance Security Guarantee (PBG) that is equivalent to 3.75% of the total contract value. This security is intended to ensure adherence to the contract terms and conditions once the bidder is awarded the contract.
Payment terms are outlined in the bid document, and they typically encompass milestone-based payments contingent upon the execution of tasks and delivery of components as specified in the project outline.
The evaluation process will be conducted using a Quality and Cost Based Selection (QCBS) methodology, emphasizing the technical qualifications of bids in the first stage, followed by financial bid evaluation for only those who meet the technical thresholds.
Bidders will generally receive notifications regarding the outcome of their submissions through formal communications as stipulated in the Instructions to Bidders, followed by public announcements or updates on the GEM portal.
MSEs benefit from exemptions concerning turnover and experience criteria, enabling them to compete for tenders they might otherwise be ineligible for due to the restrictions typically applied to larger firms.
Yes, startups enjoy similar exemptions to those provided for MSEs, allowing them to participate without the stringent criteria applicable to established entities as long as they prove technical competence and quality standards.
Yes, this tender requires compliance with ‘Make in India’ policies, which promotes local manufacturing and procurement. Bidders should ensure that their proposals adhere to these regulations to support the government’s initiative.
Bidders must adhere to the local content requirements as prescribed in the Make in India guidelines when submitting their proposals. This promotes the utilization of domestically produced goods and services in government procurement initiatives.
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