Tender Title: AMC of Kiosk for Mining Equipments
Tender Reference Number: 12ca71464
Issuing Authority/Department: NMDC Limited, Ministry of Steel

The AMC of Kiosk for Mining Equipments tender was issued by the NMDC Limited, which operates under the auspices of the Ministry of Steel. The objective of this tender is to secure a competent service provider for the Annual Maintenance Contract (AMC) pertaining to the kiosk systems utilized in various mining operations. The scope of work encompasses comprehensive maintenance, troubleshooting, and technological upgrades of the installed kiosks to ensure their operational efficiency and minimize downtime.

Scope of Work and Objectives
The primary objectives under this contract include, but are not limited to:

• Regular inspection and maintenance of kiosk equipment to ensure optimal functionality.
• Timely repairs and replacements of defective components.
• Immediate response to service requests and emergency repairs.
• Comprehensive reporting and documentation of maintenance activities.

Eligibility Criteria
Eligible bidders must meet the following criteria:

• Be a registered entity with necessary legal and financial documentation.
• Demonstrate experience in providing maintenance services for similar equipment.
• Possess relevant certifications and licenses applicable to the maintenance of mining equipment kiosks.

Technical Requirements
Bidders are required to provide a detailed proposal that outlines their technical capabilities, including:

• Experience with kiosk technology in mining environments.
• Knowledge of hardware and software integration.
• Availability of skilled technicians for on-site maintenance.

Financial Requirements
Proposals must include:

• A detailed pricing structure outlining all costs associated with the AMC.
• Evidence of the bidder's financial stability and ability to fulfill the contract obligations.

Document Submission Details
All proposals must be submitted electronically in the specified format. Bidders should ensure that their submissions are complete and that all required documentation is included. The documents expected include:

• Technical proposal
• Financial proposal
• Relevant certifications and licensure

Special Provisions
This tender may include provisions for Micro, Small, and Medium Enterprises (MSEs) and startups, offering benefits such as relaxed eligibility criteria or financial support. Bidders are encouraged to check applicable guidelines to take advantage of these provisions.

Evaluation Process
The evaluation process for this tender will involve:

• A technical assessment of the bids to ascertain compliance with specified requirements.
• Financial evaluation based on the proposed costs, ensuring value for money.
• Selection criteria will be focused on past performance and capability to meet the service levels required.

Delivery Locations
The maintenance services will be required at multiple mining sites operated by NMDC Limited. Bidders must note the accessibility and logistical considerations when proposing their terms.

Contact Information
For further details, bidders are typically encouraged to reach out to the designated contact person within NMDC Limited. However, specific contact details were not provided in the available data.

With these parameters in mind, bidders are advised to prepare their submissions thoughtfully, ensuring compliance with the outlined requirements and demonstrating their capacity to fulfill the contract efficiently.