Privacy Policy
Last Updated: January 5, 2025
Data Protection
Your data is secured with industry-standard encryption
Limited Access
Strict controls on who can access your information
Transparency
Clear information about how we use your data
1. Introduction
This Privacy Policy describes how TenderAI ('we', 'our', or 'us') collects, uses, and shares your personal information when you use our website or services. By using our service, you agree to the collection and use of your information in accordance with this Privacy Policy.
2. Information We Collect
We collect several types of information for various purposes to provide and improve our service to you:
Personal Data
While using our service, we may ask you to provide us with personally identifiable information, such as your name, email address, and phone number.
Usage Data
We may also collect information on how the service is accessed and used, including your device's Internet Protocol address (IP address), browser type, and version, pages visited, time spent, and other diagnostic data.
Cookies
We use cookies and similar tracking technologies to monitor activity on our website and retain certain information about your preferences and interactions with the service.
3. How We Use Your Information
We use the collected data for various purposes:
- To provide and maintain our service
- To notify you about changes to our service
- To provide customer support
- To gather analysis or valuable information to improve our service
- To monitor the usage of our service
- To detect, prevent, and address technical issues
4. Fees, Payments and Tax
TenderAi reserves the right to charge listing fees for certain listings, as well as transaction fees on the purchases made using the Website and/or the Mobile application. We reserve the right to alter any and all fees from time to time, without notice.In case, there is any short charging by TenderAi for listing or transaction fees or any other fee because of technical or other reasons, TenderAi reserves the right to deduct/charge/claim the balance subsequently at its own discretion. TenderAi currently accepts payments through: (a) Indian credit cards and Indian debit cards; (b) internet banking of certain banks in India; and, (c) online wallets of certain companies and (d) UPI . In cases that TenderAi deems appropriate, TenderAi may accept payments through cheques issued by banks in India or in cash or through NEFT and RTGS transactions. TenderAi may from time to time and in its sole discretion agree to accept payments through such other modes as TenderAi may deem appropriate. All payments must be made in Indian Rupees. Current billing address, phone number, and other information demanded on the Website and/or Mobile application must be included with every Services requests. By booking with TenderAi, You authorize TenderAi and its agents to transact with Your bank or other payment gateways to obtain necessary information required to process payment, confirm payment, resolve inquiries and billing disputes and/or as otherwise required to manage the booking/ reservation. You must adhere to the terms and conditions that are prescribed by the payment gateways through which You choose to transact. TenderAi shall not be responsible for any Losses incurred by You while transacting through these payment gateways.
5. Fees, Payments and Tax
Refund / Cancellation Policy We recommend You to go through Our refund policy before subscribing Our Service. Services are activated upon complete advance payment only. Subscription Services CANNOT be cancelled and charges are non-refundable once the account is activated. We are reliant on tendering authority for display or update of any information related to any tender. We do Our best efforts to provide You information as and when it is published or made available by tendering authority. However, under any circumstances User can’t claim refund for any late information or missed tender or for any errors or missing information on TenderAi. User is asked to fill up basic mandatory details while applying for subscription Services like company name and address, contact details, email id etc. If details provided by user are incorrect or contains any typo error failing to which user is unable to receive notifications and alerts, user should get the same resolved immediately. For any such concerns, User can’t claim refund from the Company.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
TenderAI
contact@tenderai.com
We are committed to protecting your privacy and ensuring the security of your personal information. This policy is regularly reviewed and updated to maintain compliance with applicable privacy laws and regulations.