Department of Defence Tender by Border Road Organisation (GEM/2025/B/6122425)
Calibration Services - Mechanical; Repair of Mahindra Bolero Camper 4x4 BS VI BA No 23B15933 of 47

Tender Timeline
Tender Title: Calibration Services for Mahindra Bolero Camper 4x4
Tender Reference Number: GEM/2025/B/6122425
Issuing Authority
Department of Defence, Ministry of Defence
Scope of Work and Objectives
This tender invites bids for Calibration Services specifically for the repair of a Mahindra Bolero Camper 4x4 (BA No 23B15933). The primary objective is to ensure that the vehicle meets all operational standards and safety regulations through comprehensive calibration and repair services. The successful bidder will be responsible for delivering high-quality services in a timely and efficient manner to support the requirements of the Department of Defence.
Eligibility Criteria
To qualify for this tender, bidders must meet the following eligibility requirements:
- Must be a registered entity, capable of providing calibration services.
- Must be an Authorized Center for Mahindra & Mahindra, specifically certified to handle repairs and calibration for the Mahindra Bolero Camper 4x4.
- Proven experience in providing similar services within the specified time frame is preferred.
Technical Requirements
Bidders must comply with the following technical specifications:
- Utilize appropriate calibration tools and equipment that meet the quality standards set forth by the Department of Defence.
- Adhere to all relevant regulations and guidelines pertaining to mechanical repairs and calibration services.
- Provide documentation to demonstrate compliance with quality standards specific to the calibration of mechanical vehicles.
Financial Requirements
Bidders are required to provide a detailed financial proposal outlining:
- A breakdown of costs associated with the calibration services.
- Payment terms which should align with departmental requirements, ensuring clarity and compliance.
Document Submission Details
Bidders must submit the required documents in specified formats through the designated submission channels. Supporting documents would typically include:
- Registration certificates.
- Proof of prior experience in similar services.
- Certification as an authorized service provider by Mahindra & Mahindra.
Special Provisions
Micro, Small, and Medium Enterprises (MSEs) and startups may be eligible for benefits or exemptions under applicable regulations. Bidders should refer to the stipulated guidelines in the tender documents to understand potential advantages.
Evaluation Process
The evaluation will be conducted based on the following criteria:
- Compliance with eligibility and technical requirements.
- Credibility and track record of the bidding entity.
- Financial proposals will undergo rigorous assessment to determine cost-effectiveness and value for money.
Delivery Locations
Calibration and repair services will be required at specified locations designated by the Department of Defence. Details pertaining to delivery sites will be provided to the successful bidder post-evaluation.
Contact Information
For any inquiries or further clarifications regarding this tender, please refer to the official contact points provided in the tender documentation.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
3 DocumentsDocuments Required from Seller
- Certificate (Requested in ATC)
- OEM Authorization Certificate *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
Frequently Asked Questions
The eligibility requirements include being a registered entity capable of providing calibration services, possessing authorization as a service center for Mahindra & Mahindra, and demonstrating prior experience in similar services.
Bidders are required to submit valid registration certificates, authorization proof from Mahindra & Mahindra, and any additional quality certifications relevant to mechanical calibration and repair services.
Interested bidders must ensure they are registered on the applicable government procurement platform. Upon registration, they can submit their bids electronically, adhering strictly to document submission guidelines laid out in the tender specification.
Bids and supporting documents must be submitted in electronic formats specified in the tender notice, commonly accepted formats include PDF and Word files, ensuring legibility and ease of assessment.
MSEs may benefit from exemptions on earnest money deposits (EMD), preferential pricing, and simplified documentation requirements, as governed by the Make in India policy and other supportive measures laid out for enhancing local entrepreneurship.
This tender description and FAQ section are structured to provide thorough insights and guidance for potential bidders, ensuring an organized and actionable approach to participating in the tender process.
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