AMC of Integrated Security and Surveillance System

AMC of Integrated Security and Surveillance System - Theft Prevention, Remote Video Monitoring, Fac

Service
Qty:NaN
EMD: ₹20,000

Tender Timeline

Tender Issue
May 29, 2025 at 9:02 PM

Tender Title: AMC of Integrated Security and Surveillance System

Tender Reference Number: 13040ce45

Issuing Authority: Department of Defence Production, Ministry of Defence

The AMC of Integrated Security and Surveillance System tender aims to ensure robust security measures through comprehensive maintenance services for security and surveillance systems deployed across various facilities. This project caters to a multitude of security needs, including theft prevention, remote video monitoring, facility and asset protection, vandalism deterrence, and traffic monitoring, thereby enhancing public safety and employee safety across different premises.

Scope of Work and Objectives

The primary objective of this tender is to contract a reliable service provider to deliver an annual maintenance contract for an integrated security and surveillance system. The successful bidder will be responsible for the upkeep and enhancement of existing security systems, ensuring optimal performance. Specific tasks may include:

  • Regular inspection and maintenance of CCTV systems and security alarms.
  • Timely troubleshooting and repairs of defective components.
  • Upgrading technology where necessary to improve efficiency.
  • Providing a high level of service to ensure continuous security monitoring.

Eligibility Criteria

To qualify for participation in this tender, bidders must meet the following eligibility requirements:

  • Must be a registered entity in compliance with government norms.
  • Previous experience in providing service for similar security systems is preferred.
  • Possession of requisite certifications, as detailed in the tender documentation.

Technical Requirements

Bidders must adhere to the following technical requirements:

  • Capable of performing maintenance for integrated video surveillance systems including but not limited to CCTV cameras, alarms, and sensors.
  • Experience with both hardware and software components involved in security systems.
  • Ability to provide technical support and training to staff involved in using security systems.

Financial Requirements

All bids must include a detailed breakdown of costs and service fees, and should be compliant with specified budgetary constraints set forth by the Department of Defence Production.

Document Submission Details

Documents must be submitted digitally through the appropriate government digital platform. Bidders are required to attach all supporting documents, including but not limited to:

  • Company registration documents.
  • Relevant past performance certificates.
  • Financial statements.

Special Provisions

This tender is particularly advantageous for Micro and Small Enterprises (MSEs) and startups, as there are provisions designed to encourage participation from these sectors. Such entities may benefit from relaxed eligibility criteria and potential preference during the evaluation process.

Evaluation Process

Bids will be evaluated through a two-step process that includes:

  1. Technical Evaluation – Assessing the qualifications, experience, and methodology proposed for executing the contract.
  2. Financial Evaluation – Comparing the submitted financial proposals to determine the most cost-effective solution for the required services.

Delivery Locations

The maintenance services will be required at multiple locations as specified in the detailed scope of work attached to the tender document.

Contact Information

For any queries or clarifications related to the tender, bidders may reach out to the Department of Defence Production. Specific contact details can be found within the official tender documentation.


General Information

Item Category
AMC of Integrated Security and Surveillance System - Theft Prevention, Remote Video Monitoring, Facility/Asset Protection, Vandalism Deterrence, Employee Safety, Parking Lots, Public Safety, Traffic Monitoring, Outdoor Perimeter Security, Vehicle Man..
Ministry Name

Financial Information

EMD Amount
₹20,000.00
Bid Offer Validity
80 (Days)
Arbitration Clause
No
Mediation Clause
No

Evaluation and Technical Information

Evaluation Method
Total value wise evaluation
RA Qualification Rule
H1-Highest Priced Bid Elimination
Inspection Required
No
Technical Clarifications Time
2 Days

Tender Documents

7 Documents
GeM-Bidding-7764315.pdfMain Document
Scope Of Work DocumentSCOPE_OF_WORK SOW
Payment Terms & ConditionPAYMENT PAYMENT
Other DocumentsOTHER
Other DocumentsOTHER
Buyer uploaded ATC documentATC ATC
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

Documents Required from Seller

  • Experience Criteria
  • Bidder Turnover *In case any bidder is seeking exemption from Experience / Turnover Criteria
  • the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

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Frequently Asked Questions

The eligibility requirements include being a registered entity, providing documented proof of prior experience in security system maintenance, and possessing necessary certifications. Bidders must ensure compliance with all criteria outlined in the tender documentation to qualify for consideration.

Applicants are required to provide various certificates, including business registration documents, proof of successful completion of similar past projects, and any specific industry-related certifications. These documents play a crucial role in establishing a company’s capability to fulfill the tender requirements.

The registration process involves completing an online submission on the designated government procurement platform. Bidders must register with the platform, submit required documents, and follow all instructions carefully to ensure successful participation in the tender procedure.

Bidders are typically required to submit documents in widely accepted formats such as PDF, Word, or Excel. It is important to ensure all attachments meet the document requirements stated in the tender to avoid disqualification during the evaluation phase.

The evaluation process involves a two-phase approach: first, a technical evaluation assesses the quality of the proposals based on criteria such as experience and methodology; second, a financial evaluation compares bids on price. The final selection will favor the proposal that demonstrates best value while meeting all technical standards outlined in the tender.

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