Annual Maintenance of EPABX Intercom System with Telephone Connections

Custom Bid for Services - ANNUAL MAINTENANCE OF EPABX INTERCOM SYSTEM WITH TELEPHONE CONNECTIONS

Service
Qty:NaN

Tender Timeline

Tender Issue
June 16, 2025 at 11:45 AM

Tender Description

Tender Title: Annual Maintenance of EPABX Intercom System with Telephone Connections

Tender Reference Number: 2a9dc37db

Issuing Authority/Department

The tender for the annual maintenance of the EPABX intercom system with telephone connections is issued by the Department of Defence Research & Development under the Ministry of Defence. This department is responsible for facilitating various technical and research activities, primarily aimed at enhancing defense capabilities.

Scope of Work and Objectives

The primary objective of this tender is to ensure the comprehensive annual maintenance of the EPABX intercom system, which includes regular servicing, troubleshooting, and addressing all operational concerns pertaining to the telephone connections. The scope encompasses preventive maintenance checkups, repairs, software updates, and any required replacement of parts ensuring optimal functionality throughout the contract duration.

General Information

Item Category
Custom Bid for Services - ANNUAL MAINTENANCE OF EPABX INTERCOM SYSTEM WITH TELEPHONE CONNECTIONS
Ministry Name
Organisation Name

Financial Information

Minimum Turnover
₹3.00 Lakh (s)
Bid Offer Validity
30 (Days)
Arbitration Clause
No
Mediation Clause
No

Evaluation and Technical Information

Evaluation Method
Total value wise evaluation
Inspection Required
No
Technical Clarifications Time
3 Days

Tender Documents

6 Documents
GeM-Bidding-7970698.pdfMain Document
Scope Of Work DocumentSCOPE_OF_WORK SOW
Payment Terms & ConditionPAYMENT PAYMENT
Other DocumentsOTHER
Other DocumentsOTHER COMPLIANCE
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

Documents Required from Seller

  • Experience Criteria
  • Bidder Turnover
  • Certificate (Requested in ATC)
  • OEM Annual Turnover
  • Additional Doc 1 (Requested in ATC)
  • Additional Doc 2 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
  • the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

Frequently Asked Questions

The eligibility requirements include being a registered entity in the relevant service sector, demonstrating prior experience in maintaining EPABX systems, and possessing a qualified technical team. Bidders must ensure compliance with all mandated standards to foster operational efficiency and reliability in telecom services.

Bidders are required to provide certificates validating their registration as service providers, along with any licenses or certifications pertinent to telecommunications. This may include ISO certifications that demonstrate adherence to quality management practices in service delivery.

To register, interested bidders should follow the official registration process detailed on the government e-marketplace portal. This typically involves creating an account, providing identification documents, and submitting relevant financial statements and technical qualifications that affirm eligibility for the tender.

Submissions for the tender must be in electronic format, preferably in PDF or other commonly accepted file formats as specified in the tender documentation. Bidders are advised to ensure that all documents are legible and formatted according to the outlined requirements for clarity and consistency.

The tender includes specific provisions to support MSEs, enhancing their ability to compete effectively. This may involve financial concessions, preferences in the evaluation process, and additional support to foster their growth within critical sectors such as defense. Compliance with the ‘Make in India’ initiatives encourages local procurement, positively impacting SMEs and start-ups.

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