The tender identified as 221d03691 is issued by the Department of Defence Research & Development, under the auspices of the Ministry of Defence. This tender pertains specifically to a Custom Bid for Services that focuses on the Annual Maintenance Contract (AMC) for the BET Surface Area Analyzer Model Autosorb iQ MP AG 2 STAT VITON.

Scope of Work and Objectives

The primary objective of this tender is to secure comprehensive maintenance services for the mentioned laboratory equipment, ensuring its optimal performance and longevity. The scope of work includes, but is not limited to:

• Routine maintenance checks and operational efficiency assessments.
• Replacement of damaged or worn parts with genuine components.
• On-site technical support as required.
• Calibration services to maintain accuracy in measurement.

These services aim to uphold the functional integrity of the BET Surface Area Analyzer, critical for sensitive research and development tasks conducted by the Department.

Eligibility Criteria

To qualify for this tender, bidders must meet the following eligibility requirements:

• Be a registered entity within the relevant service industry.
• Possess demonstrated experience in handling similar equipment and services.
• Provide evidence of prior successful maintenance contracts.

Technical Requirements

Bidders are expected to comply with specific technical requirements, which include:

• Proven experience with the Autosorb iQ MP AG 2 STAT VITON model.
• Availability of qualified technicians with appropriate certifications.
• Capability to provide timely maintenance services.

Financial Requirements

In terms of financial requirements, bidders must showcase their:

• Sound financial standing through audited financial statements.
• Ability to cover the costs associated with the services offered, including any potential unexpected repairs.

Document Submission Details

All bids must be submitted through the designated online platform. It is crucial for bidders to ensure that their submissions are complete and adhere to any specified formats. Submitted documents may include:

• Company profile and credentials.
• Detailed proposal outlining maintenance strategies.
• Relevant experience and case studies.

Special Provisions

This tender encourages participation from Micro, Small, and Medium Enterprises (MSEs), offering specific benefits such as:

• Relaxed eligibility criteria.
• Priority in evaluation to level the competitive landscape.

Evaluation Process

The evaluation process will focus on several criteria, such as technical capability, financial bid, and proposal viability. Bidders will be assessed on their ability to meet the technical requirements, past performance, and overall cost-effectiveness of their proposals.

Delivery Locations

Services will primarily be required at designated facilities managed by the Department of Defence Research & Development. Specific locations will be outlined in the tender documents.

Contact Information

For further inquiries, interested bidders are encouraged to reach out through the tendering platform. Please ensure all questions are relevant to the provided scope and requirements.

In summary, this tender serves as an essential initiative to maintain crucial laboratory equipment, ensuring continuous support for ongoing research projects. Bidders are encouraged to prepare competitive proposals that align with the objectives and requirements set forth in this tender.