The Emergency Alert System tender, identified by reference number GEM/2025/B/6118624, is issued by the Department of Health and Family Welfare under the Ministry of Health and Family Welfare. This tender invites bids for a comprehensive procurement of customized control boards and associated components necessary for ensuring a robust emergency alert mechanism across healthcare facilities.

Scope of Work and Objectives

The primary goal of this tender is to establish an efficient Emergency Alert System that enhances communication during emergencies in healthcare settings. The scope encompasses the supply, installation, and configuration of a variety of equipment, including but not limited to:

• Customized control boards
• Console software for interactive plates
• Controller units
• Large panels for control rooms
• Mini panels for call points
• IP audio systems, routers, and speakers
• Required cabling and installation tools

The successful bidder will be responsible for the delivery and proper functional setup of these systems, thereby enabling effective emergency responses.

Eligibility Criteria

Bidders must meet specific eligibility requirements to qualify for this tender. These include:

• Being a registered entity with appropriate business licenses.
• Experience in supplying similar emergency alert systems or related equipment.

Technical Requirements

The technical qualifications required for components include adherence to quality standards and specifications outlined in the relevant details. Bidders must demonstrate that their products meet the following criteria:

• Compliance with industry safety and reliability standards.
• Capability to integrate seamlessly with existing systems, ensuring compatibility with healthcare infrastructure.

Financial Requirements

Bidders are expected to submit a detailed financial proposal, outlining costs associated with the supply and installation of the Emergency Alert System. Financial transparency is essential, and bid submissions must align with the prescribed budgetary limits.

Document Submission Details

All documentation must be submitted electronically, following the outlined submission methods. Bidders are encouraged to utilize accepted document formats to ensure compliance with evaluation criteria. Failure to adhere to these guidelines may result in disqualification from the tender process.

Special Provisions

The tender encourages participation from Micro, Small, and Medium Enterprises (MSEs) and startups. Specific provisions are included to facilitate participation from these entities, promoting local business engagement.

Evaluation Process

The evaluation process will be rigorous, assessing bids based on technical compliance, financial viability, and overall value. Key elements of evaluation include:

• Adherence to eligibility criteria
• Quality and reliability of proposed solutions
• Cost-effectiveness of financial submissions

Delivery Locations

Deliveries will be required at designated healthcare facilities as stipulated by the Department of Health and Family Welfare. Bidders must demonstrate familiarity with the logistical requirements associated with these locations.

Contact Information

For further inquiries regarding the Emergency Alert System tender, interested bidders are encouraged to reach out through the official communication channels established by the Department of Health and Family Welfare.

This tender serves as a crucial step towards enhancing emergency response capabilities in healthcare environments. By fostering collaboration with qualified suppliers, the Department aims to ensure that its facilities are equipped with the latest technology to effectively manage emergencies.