Department of Military Affairs Tender by Indian Army (2d04ea2fa)

Repair of MFD Canon iR 2925,Repair of EPSON L 3110 color printer,Repair of Brother laserjet HI L236

Goods
Qty:7
EST Bid: ₹5.0 Lakh

Tender Timeline

Tender Issue
May 27, 2025 at 6:10 PM

Tender Title:

Repair of Various Printers and Monitors

Reference Number:

2d04ea2fa

Issuing Authority/Department:

Department of Military Affairs, Ministry of Defence


Scope of Work and Objectives

The purpose of this tender is to solicit bids for the repair of various printers and monitors, including the Canon iR 2925 Multifunction Device, EPSON L 3110 color printer, Brother Laserjet HI L236, and Acer and HP monitors. The selected contractor will be expected to provide high-quality repair services to ensure the efficient operation of these devices. The final objective is to maintain optimal functionality within the Department of Military Affairs and reduce downtime associated with equipment failures.


Eligibility Criteria

To qualify for participation in this tender, potential bidders must be registered entities with a proven track record in providing repair services for printers and monitors. Bidders should possess the necessary skills, expertise, and certifications relevant to the specific technical requirements outlined herein.


Technical Requirements

Bidders must conform to specific technical requirements regarding the repair processes for each printer and monitor listed in the tender. These include:

  • Expertise in repairing Canon, EPSON, Brother, Acer, and HP products.
  • Adequate tools and equipment to perform repairs effectively.
  • Ability to offer warranties on repaired equipment and parts.

It is crucial that service providers adhere to recognized quality standards to ensure the durability and reliability of the repaired devices.


Financial Requirements

All bidders must provide comprehensive financial statements as part of their submission to demonstrate their financial stability. Additionally, potential bidders should be prepared to discuss the pricing structure for the repairs, including any basic fees, parts, and labor associated costs.


Document Submission Details

Proposals must be submitted electronically through the designated procurement portal. All documents must be properly formatted, as specified in the tender guidelines. It is essential to ensure that submissions adhere to all outlined conditions to avoid disqualification.


Special Provisions

The tender emphasizes benefits for Micro, Small, and Medium Enterprises (MSEs) and invites participation from startups, aiming to support local entrepreneurship in line with the government's policies.


Evaluation Process

Bids will be evaluated based on criteria that encompass technical merits and financial offers. Each proposal's compliance with eligibility criteria and quality expectations will be critically assessed before awarding the contract.


Delivery Locations

The repair services are required to be rendered within the specified locations under the purview of the Department of Military Affairs. Detailed logistics and specific delivery points will be discussed post-award.


Contact Information

For further inquiries regarding this tender, participants should reach out through the designated contact methods provided in the official tender notice.


This invitation for bids aims to ensure reliable repair services contribute to the sustained performance of critical office technology. Organizations aspiring to submit proposals must strictly adhere to all stated requirements to ensure best practices and successful project execution.

Tender BOQ Items

6 Items
1.

Repair of MFD Canon iR 2925

Qty:1
Unit:job
15
2.

Repair of EPSON L 3110 color printer

Qty:1
Unit:job
15
3.

Repair of Brother laserjet HI L2361 printer

Qty:1
Unit:job
15
4.

Repair of Acer monitor

Qty:1
Unit:job
15
5.

Repair of HP monitor

Qty:1
Unit:job
15
6.

Repair of UPS 1 KVA

Qty:2
Unit:job
15

General Information

Item Category
Repair of MFD Canon iR 2925 , Repair of EPSON L 3110 color printer , Repair of Brother laserjet HI L2361 printer , Repair of Acer monitor , Repair of HP monitor , Repair of UPS 1 KVA
Ministry Name
Organisation Name

Financial Information

Estimated Bid Value
₹5,00,000.00
Bid Offer Validity
30 (Days)
Past Performance
30 %
Arbitration Clause
No
Mediation Clause
No

Evaluation and Technical Information

Evaluation Method
Total value wise evaluation
Inspection Required
Yes
Technical Clarifications Time
2 Days

Tender Documents

4 Documents
GeM-Bidding-7895699.pdfMain Document
BOQ DocumentBOQ BOQ
BOQ DocumentBOQ BOQ
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

Documents Required from Seller

  • Experience Criteria
  • Past Performance
  • Certificate (Requested in ATC)
  • Compliance of BoQ specification and supporting document *In case any bidder is seeking exemption from Experience / Turnover Criteria
  • the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

Frequently Asked Questions

The eligibility requirements for this tender mainly include being a registered entity capable of demonstrating expertise in the repair of various printers and monitors. Bidders should have possession of necessary certifications that validate their skills related to the products in question. Additionally, demonstrating past experience and reliability in similar projects is crucial for qualifying.

Participants must provide relevant certificates that confirm their expertise and compliance with quality standards in the field of printer and monitor repairs. Certifications can include manufacturer-authorized service certifications along with any ISO standards that apply to the electronic service industry.

The registration process for participating in this tender involves completing an online application through the specified procurement portal. Bidders must submit all required documents and information in the accepted formats as outlined in the tender guidelines. Ensuring that all files are compliant and submitted on time is essential for a successful application.

The performance security requirements entail providing a financial guarantee to ensure contract fulfillment. Bidders may be required to submit a performance bond or bank guarantee that reflects a percentage of the total bid amount. This security measure assures the Department of Military Affairs of the bidder’s commitment to delivering repair services as specified.

The tender promotes inclusivity by providing specific benefits aimed at MSEs. These benefits include relaxed participation criteria, financial incentives, or additional evaluation points, which encourage small businesses to bid and establish partnerships with the government. This assurance aligns with the government’s objectives of fostering local economic growth and enhancing innovation within the sector.

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