Comprehensive AMC of Telephone Exchange

Custom Bid for Services - Comprehensive AMC of Telephone Exchange

Service
Qty:NaN
EST Bid: ₹1.5 Lakh

Tender Timeline

Tender Issue
June 13, 2025 at 4:09 PM

Tender Description

Tender Title: Comprehensive AMC of Telephone Exchange

Tender Reference Number: 8d8ee28b

Issuing Authority/Department

The issuing authority for this tender is the Department of Military Affairs, under the Ministry of Defence. This tender aims to engage a contractor for the comprehensive Annual Maintenance Contract (AMC) for telephone exchange systems.

Scope of Work and Objectives

The objective of this tender is to establish a Comprehensive AMC for the telephone exchange utilized by the Department of Military Affairs. The scope of work includes:

  • Regular maintenance to ensure uninterrupted telephone services.
  • Immediate troubleshooting and repairs of any issues that arise.
  • Replacement of faulty components as necessary.
  • Updates and upgrades to telephone exchange software and hardware when required.

General Information

Item Category
Custom Bid for Services - Comprehensive AMC of Telephone Exchange
Ministry Name
Organisation Name

Financial Information

Estimated Bid Value
₹1,46,910.00
Minimum Turnover
₹3.00 Lakh (s)
Bid Offer Validity
60 (Days)
Arbitration Clause
No
Mediation Clause
No

Evaluation and Technical Information

Evaluation Method
Total value wise evaluation
Inspection Required
No
Technical Clarifications Time
2 Days

Tender Documents

7 Documents
GeM-Bidding-7899255.pdfMain Document
Other DocumentsOTHER
Scope Of Work DocumentSCOPE_OF_WORK SOW
Other DocumentsOTHER COMPLIANCE
Payment Terms & ConditionPAYMENT PAYMENT
Other DocumentsOTHER
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

Documents Required from Seller

  • Experience Criteria
  • Bidder Turnover *In case any bidder is seeking exemption from Experience / Turnover Criteria
  • the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

Frequently Asked Questions

The eligibility requirements for this Comprehensive AMC of Telephone Exchange include being a registered entity with valid documentation, having prior experience in similar services, and ensuring compliance with government procurement criteria. Interested bidders should also have trained technical personnel ready to provide the necessary support and maintenance.

Bid proposals must include various required certificates such as proof of registration, tax compliance documents, and, if applicable, certifications verifying experience in providing telephone exchange maintenance services. These documents not only demonstrate compliance but also show a bidder’s reliability and readiness to fulfill the contract terms.

The registration process involves submitting the necessary documentation through the official online portal designated for the tender. Bidders must create an account if they do not already have one and follow the instructions for completing the application and submission process.

The payment terms for this contract will be detailed in the issued documentation, generally involving milestone payments based on completed services. Bidders are encouraged to articulate their payment proposals clearly in their submissions to align with departmental expectations for maintaining cash flow throughout the contract period.

Yes, there are specific benefits for Micro, Small, and Medium Enterprises (MSEs) and start-ups within this tender. These provisions may include relaxed criteria regarding technical and financial thresholds, enabling greater access to government contracts and support towards fostering local businesses.

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