Repairing of Digital Motorola Handset

REPAIRING OF DIGITAL MOTOROLA HAND SET

Tender Timeline

Tender Issue
June 13, 2025 at 7:32 PM

Tender Description

Tender Title: Repairing of Digital Motorola Handset
Reference Number: 66f19b0f
Issuing Authority/Department: Department of Military Affairs, Ministry of Defence

The tender for the repairing of Digital Motorola Handset caters to the operational needs of the Department of Military Affairs under the Ministry of Defence. This tender seeks to engage a reliable and proficient service provider equipped to handle the complexities involved in the repair and maintenance of Motorola handsets utilized by military personnel.

Scope of Work and Objectives

The primary scope of work includes comprehensive repair services for Digital Motorola handsets including assessment, diagnostics, parts replacement, software updates, and final testing to ensure devices meet the desired operational standards. The objective is to restore functionality to these devices efficiently while adhering to stringent quality benchmarks.

General Information

Item Category
REPAIRING OF DIGITAL MOTOROLA HAND SET
Ministry Name
Organisation Name

Financial Information

Bid Offer Validity
30 (Days)
Past Performance
10 %
Arbitration Clause
No
Mediation Clause
No

Evaluation and Technical Information

Evaluation Method
Total value wise evaluation
Inspection Required
Yes
Technical Clarifications Time
2 Days

Tender Documents

3 Documents
GeM-Bidding-7965691.pdfMain Document
Other DocumentsOTHER
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

Documents Required from Seller

  • Experience Criteria
  • Past Performance
  • Compliance of BoQ specification and supporting document *In case any bidder is seeking exemption from Experience / Turnover Criteria
  • the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

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Frequently Asked Questions

The eligibility requirements include being a registered entity within the electronics servicing domain, holding a valid registration with relevant trade and commerce authority, demonstrating adequate experience in repairing similar electronic devices, and compliance with applicable government standards. Bidders must provide documentation to validate their eligibility such as company registration, past work experience references, and any required certifications.

The technical specifications required for this tender include proficiency in repairing both hardware and software components of Digital Motorola handsets. Bidders must have access to specialized diagnostic tools, original spare parts, and technical manuals necessary for completing repairs. The ability to perform software updates and ensure devices comply with quality standards set by military specifications is crucial for a successful bid.

Document submission should be made electronically via the specified procurement portal. Acceptable document formats typically include PDF and Word files. The submission must include a recent company profile, technical proposal, financial proposal, and all compliance documentation. It’s vital to adhere strictly to the submission guidelines outlined in the tender documentation to avoid disqualification.

The evaluation and selection process for this tender involves a comprehensive review of submitted technical and financial proposals. Bids will be assessed based on technical capability, financial viability, and compliance with submission requirements. Evaluation committees convened by the issuing authority will perform the assessment and rank the proposals before notifying the successful bidder.

The tender includes benefits for MSEs such as relaxed eligibility criteria and potential financial incentives. MSEs are encouraged to participate in this tender to boost their growth and contribute to the supply chain of the Ministry of Defence. Compliance with ‘Make in India’ initiatives may also provide additional support to eligible vendors aiming to contribute to local manufacturing and procurement.

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