Facility Management Service - Outcome Based

Facility Management Service - Outcome Based,Facility Management Service - Outcome Based,Facility Ma

Service
Qty:64.9K
EMD: ₹62,400
EST Bid: ₹26.3 Lakh

Tender Timeline

Tender Issue
December 7, 2024 at 1:03 PM

Tender Description

Tender Title: Facility Management Service - Outcome Based

Tender Reference Number: 2a330fb4f

Issuing Authority: Ministry of Railways, Northern Railway, Indian Railways

The Facility Management Service - Outcome Based tender seeks qualified bidders to provide comprehensive facility management services for various premises under the jurisdiction of the Indian Railways. The scope encompasses essential services such as cleaning, sanitation, caretaking, and laundry services tailored to the unique needs of Railway Rest Houses.

Scope of Work and Objectives

The primary objective of this tender is to ensure a high standard of cleanliness and maintenance for Railway Rest Houses, which includes:

  • Cleaning and Sanitation: Regular cleaning and sanitation of premises, including common areas and restrooms.
  • Caretaking Services: Effective management and caretaking of the facility, ensuring a comfortable environment for staff and visitors.
  • Laundry Services: Provision of laundry services as required, maintaining hygiene standards for linens and other items.

Bidders are expected to deliver services consistently and meet performance metrics as outlined in the detailed Scope of Work document. The estimated value for this service is ₹2,631,398.23.

General Information

Item Category
Facility Management Service - Outcome Based
Department Name
Organisation Name

Financial Information

Estimated Bid Value
₹26,31,398.20
EMD Amount
₹62,400.00
Bid Offer Validity
90 (Days)
Arbitration Clause
No
Mediation Clause
No

Evaluation and Technical Information

Evaluation Method
Total value wise evaluation
Inspection Required
No
Technical Clarifications Time
2 Days

Tender Documents

4 Documents
GeM-Bidding-7161888.pdfMain Document
Scope Of Work DocumentSCOPE_OF_WORK SOW
Other DocumentsOTHER
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

Documents Required from Seller

  • Experience Criteria
  • Bidder Turnover
  • Certificate (Requested in ATC)
  • Additional Doc 1 (Requested in ATC)
  • Additional Doc 2 (Requested in ATC)
  • Additional Doc 3 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
  • the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

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Companies likely to bid
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Frequently Asked Questions

The eligibility requirements include being a registered entity with the capability to provide the required services. Bidders must demonstrate financial stability, meet any specific experience criteria in facility management, and provide necessary documentation that proves compliance. Additionally, those seeking exemption from experience or turnover criteria must submit appropriate supporting documents.

Bidders are required to submit various certificates, including those proving experience and financial turnover. Additionally, any specific documentation requested in the Additional Terms and Conditions (ATC) must be attached to ensure compliance with bidding requirements.

The registration process involves submitting the necessary documents online through the tendering platform. Bidders should ensure they have a valid profile and that all required documentation is uploaded during the submission of their bid.

Accepted document formats generally include PDF and other standard formats as specified in the tender documents. Bidders should ensure that all submissions are exhaustive and within the prescribed formats to confirm eligibility.

Bidders must comply with specific technical specifications related to facility management, including the standard of cleanliness, frequency of service delivery, and provision of consumables as part of the service contract. Detailed specifications can be found within the Scope of Work document.

Bidders must meet required quality standards outlined in the tender documents, including compliance with local laws and regulations regarding hygiene and maintenance standards within facility management services.

Compliance requirements include adherence to the local labor laws, environmental regulations, and any specific directives provided in the ATC. Bidders must provide proof of adherence within their submissions.

While specific testing criteria may not be extensively detailed in the tender, bidders may be required to demonstrate the effectiveness of their servicing methods and protocols during technical evaluations.

The Earnest Money Deposit (EMD) for this tender is mandated at ₹62,400. Bidders can submit this through various accepted formats such as Demand Draft, Fixed Deposit, or other listed channels as outlined in the tender documents.

The performance security requirement is set at 3% of the contract value and must be submitted in the form of a Fixed Deposit Receipt valid for 26 months post-award of the contract.

Bidders must ensure that salaries and wages for deployed staff are paid upfront from their own resources. Payment from the buyer will follow along with statutory compliance documents, including bank statements attesting to the completion of wage payments.

The evaluation and selection process will utilize a Total Value Wise Evaluation Method, assessing bids based on documentation completeness, price competitiveness, and capability to deliver requested services as outlined in the tender documents.

Results will typically be communicated shortly after the bid evaluation process, although specifics regarding timelines can be better understood from the tender documentation and guidelines provided.

MSEs will receive preference as per applicable procurement policies, allowing them to secure orders within the specified frameworks. However, they must provide necessary documentation to validate their status as an MSE.

While there are provisions for startups within government tendering policies, this specific tender does not offer exemptions from experience and turnover requirements. Startups must comply with all eligibility criteria. Further details can be verified by reviewing relevant government policy guidelines.

This tender enforces compliance with ‘Make in India’ directives, emphasizing local procurement and preference for services that utilize domestic resources and labor. Bidders are encouraged to reference this policy within their submissions to enhance their bids.