Tender Title: Monthly Basis Cab & Taxi Hiring Services - SUV
Reference Number: GEM/2025/B/6215439
Issuing Authority/Department: Ministry of Railways, Indian Railways

Scope of Work and Objectives

The purpose of this tender is to solicit bids for Monthly Basis Cab & Taxi Hiring Services, specifically focusing on the hiring of Non-AC Light Motor Vehicles (SUV models) for the use of DENWestGNT. This service is intended for a period of 36 months and includes provisions for 24/7 availability for outstation trips. The primary objective is to ensure efficient and reliable transportation services that meet the needs of the Indian Railways, while maintaining high standards of quality and punctuality.

Eligibility Criteria

To qualify for participation in this tender, vendors must meet the following eligibility criteria:

1. Registered as a legal entity (Proprietorship, Partnership, Company, etc.) in India.
2. Valid GST registration and PAN.
3. Proven experience in providing cab and taxi hiring services for government or corporate clients.
4. Compliance with all applicable local regulations concerning transportation services.
5. Financial stability and capability to fulfill the contract obligations.

Technical Requirements

The bidders must provide vehicles that meet the following technical requirements:

• Vehicles must be Non-AC Light Motor Vehicles (SUV models) conforming to safety and environmental standards.
• Each vehicle must be well-maintained and in excellent working condition with a valid permit.
• The vehicles should be equipped with GPS systems for tracking and ensuring passenger safety.
• Drivers must possess valid licenses and be trained in customer service skills.

Financial Requirements

Bidders must demonstrate financial viability with submitted documents that may include:

• Recent balance sheets and profit and loss statements.
• Details of the last three years' turnover from similar services.
• A bid security or earnest money deposit (EMD) as specified in the tender documents.

Note: This tender does not classify as a high-value tender.

Document Submission Details

All required documents must be submitted in electronic format via the GEM portal. The mandatory documents include:

• Bid proposal.
• Vehicle registration and insurance documents.
• Experience letters or client testimonials from past contracts.
• Financial statements.

It is important for bidders to ensure that their submissions are complete and accurate, as incomplete bids may be disqualified from consideration.

Special Provisions

This tender encourages participation from Micro, Small, and Medium Enterprises (MSEs) and startups, offering various benefits such as:

• Relaxed qualification criteria.
• Access to assistance for MSEs and startup products.
• Opportunities to bid without the need for advanced financial stability.

Evaluation Process

Bids will undergo a rigorous evaluation process based on criteria that may include:

• Technical specifications compliance.
• Cost-effectiveness of the proposed solutions.
• Proven experience and reliability in service provision.
• Compliance with quality standards, testing criteria, and past performance.

Delivery Locations

The services will predominantly be required in the regions served by DENWestGNT, and bidders should indicate their capabilities in these areas in their proposals.

Contact Information

For any queries or clarifications, bidders may refer to the official contact channels provided on the GEM portal. It is advised to consult early to ensure adequate time for submission and responses before the deadline.