Custom Bid for Services - OBHS in Running Trains

Custom Bid for Services - OBHS in running trains based at coaching depots TVC and NCJ for a period

Thiruvananthapuram, Kerala
Service
Qty:NaN
EMD: ₹26.6 Lakh
EST Bid: ₹50.3 Crore

Tender Timeline

Tender Issue
June 10, 2025 at 5:40 PM

Tender Description

Tender Title: Custom Bid for Services - OBHS in Running Trains
Reference Number: b5735bf1
Issuing Authority/Department: Indian Railways, Ministry of Railways

The present tender pertains to a Custom Bid for Services related to the On Board Housekeeping Services (OBHS) in running trains based at coaching depots Thiruvananthapuram (TVC) and Nashik (NCJ). The primary objective of this tender is to ensure an enhanced level of cleanliness and customer service within the train environment, thereby improving passenger experience during their journey.

Scope of Work and Objectives:

The scope of work encompasses the following schedules:

  1. Schedule 1: Provision of OBHS in running trains based at CD TVC for 7115904 coach hours.
  2. Schedule 2: Provision of OBHS in running trains based at CD NCJ for 5057000 coach hours.
  3. Schedule 3: Provision for relevant Goods and Services Tax (GST) at a rate of 18% applicable for Schedule 1 and 2.
  4. Schedule 4: Fixation of reservation charges for OBHS staff excluding GST.

General Information

Item Category
Custom Bid for Services - OBHS in running trains based at coaching depots TVC and NCJ for a period of 4 years schedule 1 OBHS in running trains based at CD TVC 7115904 56 coach hours , Custom Bid for Services - Schedule 2 OBHS in running trains based at CD NCJ 5057000 coach hours , Custom Bid for Services - Schedule 3 GST for schedule 1 and 2 at the rate of 18 percent , Custom Bid for Services - Schedule 4 Reservation charges of fixed amount without GST for OBHS staff
Ministry Name
Ministry of Railways
Department Name
Indian Railways
Organisation Name
Southern Railway
State
Kerala
City
Thiruvananthapuram

Financial Information

Estimated Bid Value
₹50,26,53,000.00
EMD Amount
₹26,63,300.00
Bid Offer Validity
90 (Days)
Arbitration Clause
No
Mediation Clause
No

Evaluation and Technical Information

Evaluation Method
Total value wise evaluation
Inspection Required
No
Technical Clarifications Time
2 Days

Tender Documents

11 Documents
GeM-Bidding-7944229.pdfMain Document
Other DocumentsOTHER
Other DocumentsOTHER
Other DocumentsOTHER
Other DocumentsOTHER
Other DocumentsOTHER COMPLIANCE
Payment Terms & ConditionPAYMENT PAYMENT
Other DocumentsOTHER
BOQ DocumentBOQ COMPLIANCE
Scope Of Work DocumentSCOPE_OF_WORK SOW
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

Documents Required from Seller

  • Experience Criteria
  • Bidder Turnover
  • Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
  • the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

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Frequently Asked Questions

The eligibility requirements for the tender include necessary registration as a business entity and demonstrable experience in providing similar housekeeping services. Additionally, financial stability must be shown through past financial statements. All participating organizations must ensure compliance with specific regulations established by the Indian Railways.

Bidders must adhere to stringent technical specifications which dictate the training and skill levels of staff, adherence to hygiene practices, and the implementation of customer service standards. Meeting these quality standards is essential to conform to the requirements of the Indian Railways.

The Earnest Money Deposit (EMD) requirements will be outlined in the tender documents, typically aiming to assure the commitments of bidders for serious participation. Specific amounts may vary according to schedules and service expectations outlined in the tender terms.

The submission methods for the tender documents typically include electronic submission via the official portal. Bidders are encouraged to follow the prescribed key timelines and deadlines to ensure their proposals are duly considered in the evaluation process.

MSEs participating in this tender may access certain benefits designed to promote their involvement in government contracts, including reduced financial deposits and simplified documentation. Additionally, compliance with Make in India policies may be encouraged to foster local sourcing and innovation.

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