Overview

The aada581 tender is issued by the Transport Department Assam and invites qualified bidders to provide comprehensive Bulk SMS Services. This service aims to facilitate transactional SMS delivery for domestic and international communications. It is essential for various stakeholders who require efficient and reliable SMS solutions. The purpose of this document is to outline the tender's objectives, scope of work, eligibility criteria, and other relevant details.

Scope of Work and Objectives

The primary objective of this tender is to establish a contractual agreement for Bulk SMS Services (Version-2). The service will include:

• Transactional SMS for real-time communication.
• Domestic and International SMS dispatch.
• High-level integration with existing systems.
• Ensuring reliable delivery through established telecom networks such as MTNL, BSNL, Jio, Airtel, and Vi.

Bidders should be prepared to meet the high standards necessary for successful delivery and operation.

Eligibility Criteria

To qualify for participation in this tender, bidders must meet the following eligibility criteria:

• Must be a registered and authorized entity capable of providing Bulk SMS Services.
• Should possess relevant licenses, including a telemarketer license.
• Must be an authorized channel partner of mobile telecom operators.
• Proven experience in providing similar services to government or private entities is preferred.

Technical Requirements

Bidders are required to demonstrate compliance with the following technical specifications:

• Capability to deliver a guaranteed SMS delivery rate.
• Robust infrastructure to handle high volumes of SMS.
• Implementing quality control measures to ensure error-free service.
• Adherence to applicable compliance requirements and standards governing SMS services.

Financial Requirements

Participants in this tender will be required to furnish documentation that demonstrates their financial capacity to undertake the contract. This includes:

• Submission of financial statements from the past three years.
• Details regarding pricing, including any potential discounts for bulk SMS purchases.
• Understanding of the payment terms and conditions specified in the tender.

Document Submission Details

Bidders must submit their tender documents in a specified format, including:

• A covering letter articulating your interest in the tender.
• All necessary eligibility documents and certificates.
• Detailed technical and financial proposals.
• Proposals should be submitted electronically via the prescribed portal as indicated in the tender guidelines.

Special Provisions

The tender encourages participation from Micro, Small, and Medium Enterprises (MSEs) and startups, offering them benefits such as:

• Relaxed qualification criteria.
• Assistance in the registration process with the procurement portal.
• Favorable terms of evaluation to promote inclusiveness.

Evaluation Process

Bids will be evaluated based on the following criteria:

• Compliance with technical specifications.
• Financial competitiveness.
• Track record and experience in delivering similar services.

Shortlisted bidders may be invited for a presentation to further demonstrate their capabilities.

Delivery Locations

The services are required to be provided across the Transport Department Assam jurisdiction, ensuring that all end-users receive timely and effective messaging solutions.

Contact Information

For queries or additional information regarding this tender, potential bidders are encouraged to reach out to the Transport Department Assam through the official communication channels specified in the tender notice.

In conclusion, the aada581 tender presents a unique opportunity for qualified service providers to engage with the government, providing essential Bulk SMS Services. The emphasis on eligibility, compliance, and technical specifications ensures a streamlined process that aims to foster effective communication services within the jurisdiction of the Transport Department Assam.