Annual Maintenance Service for Air Conditioner

Annual Maintenance service-AIR CONDITIONER

Service
Qty:NaN

Tender Timeline

Tender Issue
June 5, 2025 at 5:02 PM

Tender Title: Annual Maintenance Service for Air Conditioner
Reference Number: 54874755
Issuing Authority: Department of Commerce, Ministry of Commerce and Industry

Scope of Work and Objectives

The objective of this tender is to solicit bids for the Annual Maintenance Service for Air Conditioners in various locations under the purview of the Department of Commerce. This involves the regular servicing and maintenance of a total of 12 air conditioning units to ensure optimal functioning throughout the year. The selected contractor will be responsible for preventive and corrective maintenance, as well as defect repairs.

Eligibility Criteria

To be eligible to participate in this tender, bidders must meet certain criteria. All interested parties need to be a registered entity with all necessary clearances and licenses relevant to service provision in this domain. Participants must have experience in similar service contracts and must provide references to previous relevant projects.

Technical Requirements

Bidders must comply with the technical specifications laid out by the Department of Commerce. This includes:

  • Certification of skills and training for technicians performing the maintenance tasks.
  • Compliance with industry-standard safety protocols while conducting maintenance work.
  • Provision of all necessary tools and equipment for servicing the air conditioning units.

Financial Requirements

Bidders will also need to demonstrate financial stability and capability. This includes:

  • Submission of relevant financial statements.
  • A minimum turnover requirement as specified by the authority.
  • Compliance with tax obligations and submission of tax clearance certificates.

Document Submission Details

All bids and accompanying documents must be submitted electronically via the designated procurement portal. Bidders should ensure that their submissions are complete, inclusive of:

  • Technical proposal
  • Financial proposal
  • Relevant certifications and supporting documents

Special Provisions

This tender encourages participation from Micro, Small, and Medium Enterprises (MSEs) and offers certain advantages for startups. Bidders from these categories may be eligible for relaxed eligibility criteria and preferential considerations during the evaluation process under specific provisions designed to promote local businesses.

Evaluation Process

The evaluation of bids will be carried out based on predefined criteria. The technical bid will be assessed first, followed by a financial evaluation of the qualifying bids. Critical aspects of evaluation include compliance with technical specifications, experience, and cost-effectiveness.

Delivery Locations

The maintenance services will be provided across multiple locations as specified by the Department of Commerce. Selected bidders will be informed of the specific sites during the pre-contract discussions.

Contact Information

For any clarifications or inquiries regarding this tender, bidders are encouraged to contact the Department of Commerce through the official procurement e-mail channel or portal.


General Information

Item Category
Annual Maintenance service-AIR CONDITIONER
Department Name

Financial Information

Bid Offer Validity
120 (Days)
Arbitration Clause
No
Mediation Clause
No

Evaluation and Technical Information

Evaluation Method
Total value wise evaluation
Inspection Required
No
Technical Clarifications Time
2 Days

Tender Documents

3 Documents
GeM-Bidding-7932993.pdfMain Document
Other DocumentsOTHER SOW
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

Documents Required from Seller

  • OEM Authorization Certificate
  • Additional Doc 2 (Requested in ATC)
  • Additional Doc 4 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
  • the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

Frequently Asked Questions

The eligibility requirements include being a registered entity with all relevant licenses, demonstrating a track record in delivering similar maintenance services, and providing references from past projects. Interested bidders must also comply with any additional criteria specified by the Department of Commerce.

Bidders must submit a comprehensive set of documents including a technical proposal, financial proposal, relevant certificates, proof of experience, and financial statements reflecting their stability and performance in the service industry.

To register for participation in this tender, interested bidders need to create an account on the specified procurement portal and complete the necessary forms. Registration may also require submission of relevant business documentation for verification.

Payment terms will typically be outlined in the initial contract agreement. They usually involve milestone payments based on satisfied maintenance services, along with stipulations about invoicing procedures and timelines. Bidders should detail their proposed payment structure in their financial submission.

Yes, this tender includes special provisions aimed at MSEs. These businesses may enjoy certain benefits such as simplified eligibility criteria, score advantages during the evaluation process, and preferential treatment to promote local entrepreneurship. Bidders are encouraged to identify their status when submitting bids.

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