Customized Annual Maintenance Contract (AMC) for Pre-owned Printers

Customized AMC/CMC for Pre-owned Products - PRINTERS; PRINTERS; Annual Maintenance Contract (AMC);

Service
Qty:NaN
EMD: ₹30,000
Customized Annual Maintenance Contract (AMC) for Pre-owned Printers

Tender Timeline

Tender Issue
August 13, 2024 at 6:37 PM
Corrigendum
June 7, 2025 at 02:23 PM
Bid Extended to July 31, 2025 at 10:00 AM

Tender Title: Customized Annual Maintenance Contract (AMC) for Pre-owned Printers

Reference Number: f09a56b6

The Home Department of Gujarat has issued a tender for the Customized Annual Maintenance Contract (AMC) for a variety of pre-owned printers. This initiative is aimed at ensuring that the printers are maintained in optimal working condition, thereby prolonging their lifespan and operational efficiency. The scope of this tender encompasses all relevant services necessary to uphold the performance and reliability of the printers listed in the tender specifications.

Scope of Work and Objectives

Eligible bidders are expected to deliver structured maintenance solutions for 185 pre-owned printers. The objective is to implement a proactive maintenance strategy, which will include regular servicing, troubleshooting, and repair services. The contractor will be accountable for ensuring minimal downtime and maintaining the printers' functionality to meet departmental operational requirements.

Eligibility Criteria

To qualify for this tender, bidders must:

  • Be a legally registered entity.
  • Demonstrate previous experience in providing AMC services specifically for printers.
  • Possess all necessary certifications and licenses pertinent to maintenance services.

Technical Requirements

Bidders must provide technical specifications detailing:

  • The maintenance schedules proposed.
  • Availability of skilled personnel trained in printer servicing.
  • A detailed list of parts and supplies that may be required during the AMC.

Financial Requirements

While the tender does not include a high-value categorization, it is imperative that bidders provide a transparent pricing structure that includes:

  • Detailed cost estimates for service calls.
  • Any additional costs associated with parts replacement or repairs.

Document Submission Details

Bidders are required to submit their proposals electronically through the designated procurement platform. All documents should be provided in PDF format for clarity and standardization.

Special Provisions

This tender may include special provisions to encourage participation from Micro, Small, and Medium Enterprises (MSEs) and startups. This will foster a competitive environment that promotes local businesses while adhering to the 'Make in India' initiative.

Evaluation Process

The evaluation of submitted tenders will be based on multiple factors including technical capability, financial offers, and compliance with submission requirements. Bidders will be shortlisted based on their ability to meet the specified qualifications and criteria set forth by the tendering authority.

Delivery Locations

The services covered under this tender will operate primarily within designated locations as set by the Home Department of Gujarat. Specific delivery and service points will be detailed further upon successful contractor selection.

Contact Information

Detailed contact information is not publicly provided in the tender documentation. Interested bidders are encouraged to refer to the procurement platform for further inquiries.


General Information

Item Category
Customized AMC/CMC for Pre-owned Products - PRINTERS; PRINTERS; Annual Maintenance Contract (AMC); Monthly; No
State
City

Financial Information

EMD Amount
₹30,000.00
Minimum Turnover
₹5.00 Lakh (s)
Bid Offer Validity
30 (Days)

Evaluation and Technical Information

Evaluation Method
Total value wise evaluation
Inspection Required
No
Technical Clarifications Time
2 Days

Tender Documents

6 Documents
GeM-Bidding-6779674.pdfMain Document
Other DocumentsOTHER
Scope Of Work DocumentSCOPE_OF_WORK SOW
Payment Terms & ConditionPAYMENT PAYMENT
Other DocumentsOTHER
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

Documents Required from Seller

  • Experience Criteria
  • Bidder Turnover
  • Additional Doc 1 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
  • the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

Corrigendum Updates

Bid Extended to July 31, 2025 at 10:00 AMModified on June 7, 2025 at 02:23 PM
Bid Opening July 31, 2025 at 10:30 AM

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Frequently Asked Questions

The eligibility requirements include being a registered entity with relevant experience in providing annual maintenance contracts (AMC) for printers. Bidders must provide documentation certifying their compliance with all legal and operational standards required for engaging in such contracts.

Bidders must submit all relevant certificates pertaining to their operational capabilities. This includes but is not limited to service licenses, quality assurance certifications, and previous project documentation that highlights experience in printer maintenance.

To participate in this tender, bidders must create an account on the designated procurement platform. Once registered, they can access the tender documents, submit proposals, and monitor the submission process as per the guidelines provided.

All proposals must be submitted in PDF format to ensure consistency and clarity in documentation. Additional formats may not be accepted; therefore, bidders should ensure that all files meet the submission guidelines outlined in the tender documents.

The price evaluation will take into account the overall cost structure proposed by the bidders, including service rates, parts pricing, and any contingency costs for unforeseen repairs. The evaluation committee will prioritize bids that deliver the best value while assuring high-quality service standards.

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