Tender Title and Reference Number

Tender Title: Zimbra Collaboration Suite - Professional Edition
Reference Number: GEM/2025/B/6068612

Issuing Authority

Issuing Authority/Department: Department of Electronics and Information Technology, Ministry of Electronics and Information Technology

Scope of Work and Objectives

The primary objective of this tender is to procure the Zimbra Collaboration Suite - Professional Edition, which will be provided per mailbox with perpetual licensing and premium support for up to 10 mailboxes. This procurement aims to enhance the internal communication and collaboration capabilities of the Ministry of Electronics and Information Technology. The Zimbra suite will facilitate efficient email management, scheduling, and collaboration features, ultimately contributing to improved productivity within the organization.

Eligibility Criteria

To be eligible for this tender, bidders must be registered legal entities with the capability to provide the required software solutions as specified. Vendors should have experience in the delivery of similar software products and must provide proof of successful implementations in organizations of a similar size.

Technical Requirements

The bidders must adhere to the following technical requirements:

1. Provision of the Zimbra Collaboration Suite which includes features such as email, calendar, task management, and document sharing.
2. Support for a minimum of 250 mailboxes with the option for additional scalability.
3. The solution must offer seamless integration with existing systems and must support various operating systems.

Financial Requirements

Bidders are required to submit documentation detailing the financial aspects of their proposal, including a comprehensive breakdown of costs associated with licensing, support, and any ancillary services. Furthermore, they must provide assurance of financial stability and capacity to deliver the specified services.

Document Submission Details

All proposal documents should be submitted in the specified format to the designated submission address provided in the official tender documents. Bidders are encouraged to ensure their submissions are complete to prevent any disqualification.

Special Provisions

Provisions may be made for Micro, Small, and Medium Enterprises (MSE) and Startups to encourage participation. Bidders seeking these benefits should indicate their eligibility status and provide relevant certification.

Evaluation Process

The evaluation of bids will be conducted based on the criteria of technical compliance, financial viability, and overall value offered. Bidders may be required to participate in a demonstration of their proposed solution as part of the selection process.

Delivery Locations

Products and services must primarily cater to the Ministry of Electronics and Information Technology and be delivered to the specified address mentioned in the tender documentation.

Contact Information

For any inquiries or additional information regarding this tender, bidders should refer to the contact details listed in the official tender documents. It is advisable to ensure that all queries are submitted well before the submission deadline.

This tender represents an important opportunity for qualified vendors to provide the Zimbra Collaboration Suite, essential for fostering a well-connected and efficient work environment within the Ministry of Electronics and Information Technology.