Department of Fertilizers Tender by Rashtriya Chemicals And Fertilizers Limited (rcf) (GEM/2025/B/6125573)
Customized AMC/CMC for Pre-owned Products - Total price including all applicable taxes and duties f
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Tender Title: Customized AMC/CMC for Pre-owned Products
Reference Number: GEM/2025/B/6125573
Issuing Authority: Department of Fertilizers, Ministry of Chemicals and Fertilizers
The Department of Fertilizers is seeking proposals for a Customized AMC/CMC for Pre-owned Products as part of a biennial rate contract. The contract involves providing comprehensive Maintenance and Airtime charges for wireless sets utilized by the Fire Service Department at the RCF Trombay Unit. The aim of this tender is to maintain a high standard of operational readiness and efficiency for the wireless communication systems, ensuring reliability and minimal downtime.
Scope of Work and Objectives
The scope elaborates on the total pricing encompassing all applicable taxes and duties for a complete maintenance and airtime service. Proposals must effectively outline how the service will be delivered, including response times, technical support availability, and regular maintenance schedules.
Eligibility Criteria
To qualify for this tender, bidders must fulfill specific eligibility requirements, including:
- Registration as a legal entity within the jurisdiction.
- Proven experience in providing similar AMC/CMC services.
- Compliance with relevant industry standards.
Technical Requirements
Bidders should provide detailed technical proposals indicating their methodology, including:
- Description of equipment and services offered.
- Compliance with safety and quality standards.
- Detailed plans for handling maintenance and emergencies.
Financial Requirements
Bidders are expected to submit comprehensive financial proposals that must include:
- A breakdown of costs associated with the AMC/CMC service.
- Documentation showing proof of financial stability, such as audited financial statements.
Document Submission Details
All bids must include required documentation and be submitted electronically through the designated platform. Bidders must ensure that all relevant documents are attached and properly formatted according to the tender specifications.
Special Provisions
The tender includes provisions aimed at Micro, Small, and Medium Enterprises (MSMEs) and startups. Additional support may be available to encourage participation from these segments, ensuring a diverse range of bidders.
Evaluation Process
Bids will be evaluated based on predefined criteria, including:
- Compliance with technical specifications.
- Financial competitiveness.
- Previous experience and references related to the provided services.
Delivery Locations
The execution of the awarded contract will primarily take place at the RCF Trombay Unit, where the equipment requiring service is located.
Contact Information
For further inquiries regarding this tender, participants may reach out to the Department of Fertilizers. Exact contact details are typically provided on the tender's official web page.
This Customized AMC/CMC for Pre-owned Products tender represents a vital opportunity for qualified service providers to contribute to the operational efficacy of fire service communication systems. Bidders are encouraged to comprehensively align their proposals with the outlined criteria to ensure consideration.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
10 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC)
- Additional Doc 3 (Requested in ATC)
- Additional Doc 4 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements for this tender include being a registered entity capable of providing AMC/CMC services. Bidders must demonstrate experience in similar service contracts, maintain compliance with safety and quality standards, and possess adequate resources to deliver the required services.
Bidders must provide detailed descriptions of the technical specifications of their offerings, ensuring compatibility with existing systems. Key factors include adherence to safety regulations, quality standards, and the proposed maintenance methodologies that guarantee service reliability and quick response times.
Bidders are typically required to submit an Earnest Money Deposit (EMD) along with their proposals, which serves as a financial commitment to fulfilling the contract. Upon successful award, a performance security may also be required to ensure compliance with the contract terms throughout its duration.
All required documents for this tender must be submitted electronically through the designated tender portal. It’s essential to follow the proper formatting guidelines specified in the tender document to ensure that submissions are accepted and evaluated correctly.
Yes, specific benefits for Micro, Small, and Medium Enterprises (MSMEs) and startups include potential price preference, financial support mechanisms, and opportunities to engage directly with the service requirements outlined in this tender. MSMEs may experience facilitated processes to ensure equal opportunity in the competitive bidding environment, adhering to Make in India policies.
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