Tender Description for Facility Management Service - GEM/2025/B/6288571

Facility Management Service- Manpower based (Version 2) - Commercial; Housekeeping; Unskilled,Facil

Service
Qty:NaN
EMD: ₹2.3 Lakh
EST Bid: ₹1.1 Crore

Tender Timeline

Tender Issue
May 29, 2025 at 4:25 PM

The Facility Management Service tender with reference number e33cb51f is issued by the Department of Financial Services, which operates under the Ministry of Finance. This tender aims to procure various facility management services, focusing specifically on manpower-based services across multiple categories including commercial housekeeping, skilled and semi-skilled tasks, and horticulture services among others.

Scope of Work and Objectives

The primary objective of this tender is to ensure comprehensive facility management through the use of proficient manpower that encompasses services such as:

  • Commercial Cleaning and Housekeeping
  • Horticulture Services
  • Cook cum Caretaker Services
  • GYM Trainer Services

The contractor will be expected to provide adequately trained personnel to meet the demands of each service category, ensuring high-quality performance and satisfactory service delivery across all designated locations.

Eligibility Criteria

To qualify for this tender, bidders must fulfill certain eligibility requirements. These include being a registered entity in the relevant sector and meeting the financial stability required to undertake such a project. Specific experience in facility management services will also be a consideration.

Technical Requirements

Bidders must demonstrate their capability through specific technical requirements which include:

  • Submission of evidence regarding workforce training and certifications.
  • Proof of successful execution of similar contracts in the past.

The emphasis is placed on compliance with industry standards and operational capabilities.

Financial Requirements

Bidders must comply with particular financial requirements:

  • Submission of a bank guarantee or Earnest Money Deposit (EMD) as specified.
  • Documentation detailing financial stability and capability to fulfill the contract terms.

Document Submission Details

Interested parties are required to compile and submit an extensive set of documents. This includes:

  • Technical Proposals outlining operational plans, methodologies, and past performance.
  • Financial Bids that clearly state pricing structures according to the service categories indicated in the tender.

Special Provisions

In alignment with government initiatives, special provisions are made for Micro, Small, and Medium Enterprises (MSEs) as well as startups, encouraging their participation in this tender. These provisions may include relaxed eligibility conditions and financial incentives.

Evaluation Process

The evaluation of bids will adopt a systematic approach. Proposals will be assessed based on:

  • Compliance with technical specifications and price competitiveness.
  • Availability of qualified personnel and operational readiness.

Bids will be ranked and selected based on their overall value proposition and adherence to specified criteria.

Delivery Locations

The contract requires the fulfillment of services across various designated delivery locations specified within the tender documentation. Successful bidders will be expected to manage logistics efficiently to cater to different locations.

Contact Information

For further inquiries, participants are encouraged to contact the Department of Financial Services through the official communication channels provided in the tender document. Clarity and precision in queries regarding the submission process or evaluation criteria will foster a smoother engagement with the tendering process.

Note: As part of industry best practices, all bidders are to ensure that their submissions are thorough, providing all requested documentation and meeting all eligibility criteria to avoid disqualification.


General Information

Item Category
Facility Management Service- Manpower based (Version 2) - Commercial; Housekeeping; Unskilled , Facility Management Service- Manpower based (Version 2) - Commercial; Horticulture Services; Semi-skilled , Facility Management Service- Manpower based (Version 2) - Commercial; Cook cum Caretaker; Skilled , Facility Management Service- Manpower based (Version 2) - Commercial; Cook cum Assistant; Semi-skilled , Facility Management Service- Manpower based (Version 2) - Commercial, Residential; GYM Trainer; Highly-Skilled
Ministry Name
City

Financial Information

Estimated Bid Value
₹1,13,32,676.00
EMD Amount
₹2,26,653.00
Minimum Turnover
₹34.00 Lakh (s)
Bid Offer Validity
90 (Days)
Arbitration Clause
No
Mediation Clause
No

Evaluation and Technical Information

Evaluation Method
Total value wise evaluation
Inspection Required
No
Technical Clarifications Time
2 Days

Tender Documents

8 Documents
GeM-Bidding-7904214.pdfMain Document
BOQ DocumentBOQ FINANCIAL
Scope Of Work DocumentSCOPE_OF_WORK SOW
Other DocumentsOTHER
Buyer uploaded ATC documentATC ATC
Other DocumentsOTHER APPENDIX
Other DocumentsOTHER APPENDIX
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

Documents Required from Seller

  • Experience Criteria
  • Bidder Turnover
  • Certificate (Requested in ATC)
  • Additional Doc 1 (Requested in ATC)
  • Additional Doc 2 (Requested in ATC)
  • Additional Doc 3 (Requested in ATC)
  • Additional Doc 4 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
  • the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

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Frequently Asked Questions

The eligibility requirements include being a registered entity in the facility management sector, showcasing financial stability, and possessing relevant experience in executing similar contracts. Bidders should have proven expertise in providing the specific services mentioned in the tender such as housekeeping, horticulture, and other facility management tasks.

Bidders must provide various required certificates alongside their proposals, including business registration certificates, financial statements, and any specific qualifications or training certifications for personnel intended to be deployed in the project. Compliance with industry standards is crucial to enhance the credibility of the submitted bid.

To participate in this tender, entities must complete a comprehensive registration process on the GEM portal. This includes creating an official account, providing necessary business details, and submitting required certificates. Once registered, bidders can access the necessary documentation and submit their bids according to the guidelines specified in the tender.

The accepted document formats for tender submissions typically include PDF, DOC, and XLS formats for technical and financial proposals. Bidders should ensure that all documents are clearly formatted and legible, following the specific guidelines outlined in the tender documentation to avoid disqualification due to technicalities.

Micro, Small, and Medium Enterprises (MSEs) are accorded special benefits in this tender, focusing on promoting their participation. MSEs may encounter relaxed eligibility criteria, reduced submission requirements, and financial assistance. This is aligned with government policies designed to support and encourage local businesses in public procurement processes.

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