Custom Bid for Services - Security Operation Centre

The eligibility requirements include that bidders must be a registered entity capable of providing Security Operation Centre (SOC) services. They should have substantial experience in the security field and should employ personnel with relevant industry certifications. This ensures that the service provider can meet the complex operational demands required in this tender.

Bidders are expected to possess relevant certifications in cybersecurity, risk management, and possibly any government mandates associated with security services. Documentation must confirm their proficiency in maintaining high-security standards and demonstrate compliance with industry regulations.

To submit a bid, interested parties must complete the registration process as outlined by the Department of Health and Family Welfare. This typically involves registering as a vendor with the department, ensuring that all necessary compliance documents are submitted to maintain transparency and adherence to the regulations governing government contracts.

Bids must be submitted in digital formats that enable easy access and review by evaluators. Commonly accepted formats include PDF for documents, Excel for pricing models, and presentations if necessary, allowing for comprehensive yet structured submissions.

The tender has special provisions that aim to encourage participation by MSEs and startups. These provisions may include financial incentives, reduction in bid fees, or preference in evaluation criteria to foster inclusivity and support for new entrants in the security services market. Compliance with local content and procurement rules, along with a commitment to ‘Make in India’ initiatives, may further enhance their participation.