Department of Health and Family Welfare Tender by Central Medical Services Society (cmss) (GEM/2025/B/6161922)
Marine and Transit Insurance Service - Inland Transit; Land, Air

Tender Timeline
Tender Title:
Marine and Transit Insurance Service
Reference Number: GEM/2025/B/6161922
Issuing Authority/Department:
Department of Health and Family Welfare
Ministry of Health and Family Welfare
Scope of Work and Objectives:
This tender invites eligible bidders to submit proposals for the provision of Marine and Transit Insurance Services focused on inland transit alongside land and air transport modalities. The primary objective is to procure insurance coverage to safeguard goods during shipment, ensuring minimal risk exposure and financial security for the health and welfare initiatives run by the Ministry.
The services will cover various aspects of transit risks including, but not limited to, theft, damage, and loss of goods while in transit within India. The selected firm will be required to provide comprehensive policy details that align with the risks associated with the transportation of medical supplies and other essential goods.
Eligibility Criteria:
To qualify for this tender, bidders must:
- Be a legally registered entity in India.
- Possess experience in providing marine and transit insurance services.
- Demonstrate capability to deliver services within the stipulated timeline.
- Adhere to compliance standards set forth by the Department of Health and Family Welfare.
Technical Requirements:
Bidders are required to submit documentation that includes:
- A detailed risk assessment plan that outlines the potential risks and associated mitigation strategies.
- Proof of previous experience in managing similar insurance contracts.
- Copies of relevant insurance licenses and certifications that comply with Indian regulations.
- Quality assurance procedures relating to service delivery.
Financial Requirements:
Bidders need to provide:
- A comprehensive breakdown of proposed pricing for the insurance services.
- Evidence of financial stability, which may include recent balance sheets or bank statements.
- A detailed outline of payment terms and conditions.
Document Submission Details:
Proposals must be submitted electronically via the government e-marketplace platform before the closing date. Submissions should be in a specified format, including all required documents and attachments, ensuring clarity and completeness to facilitate the evaluation process.
Special Provisions:
This tender encourages participation from Micro, Small, and Medium Enterprises (MSEs) and startups. Bidders who qualify under these categories will receive preferential treatment during the evaluation process, promoting inclusivity and supporting emerging businesses in the insurance sector.
Evaluation Process:
The evaluation of bids will be conducted based on the criteria of technical capacity, financial viability, and overall service proposal adherence to requirements. Proposals will be ranked according to their quality and cost-effectiveness to ensure that the best services are procured for the government’s initiatives.
Delivery Locations:
Services under this contract will be applicable across multiple locations within India, covering various regions as determined by the operational needs of the health department.
Contact Information:
For further queries regarding this tender, bidders are advised to refer directly to the official Department of Health and Family Welfare channels for accurate and updated information.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
6 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- OEM Authorization Certificate
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC)
- Additional Doc 3 (Requested in ATC)
- Additional Doc 4 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity in India, possessing experience in providing insurance services, and demonstrating compliance with applicable regulations. Bidders must also present proof of their capability to deliver promptly and effectively under the terms of the tender.
Bidders need to provide relevant certificates such as insurance licenses, proof of previous experience with similar projects, and any quality certifications that reflect compliance with industry standards. These documents will help demonstrate the bidder’s operational expertise and capability.
The registration process entails creating a profile on the government e-marketplace (GEM) platform. Once registered, bidders can access the tender documentation, prepare proposals, and submit them electronically within the specified timeframe.
The payment terms will be defined in the proposal, and bidders must clearly outline their payment structure. Typically, payments are made upon delivery of services or milestones within the insurance policy, as agreed upon in the contract.
Yes, the tender provides special provisions for MSEs, allowing for preferential treatment during the evaluation process. This encourages broader participation from smaller firms aiming to enter the insurance market and supports the government’s initiative to boost local enterprises.
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