Tender Title: Motor Insurance Service - 4 Wheeler; 1001 to 1500 CC

Reference Number: GEM/2025/B/6164390

Issuing Authority:
Department of Higher Education, Ministry of Education

Scope of Work and Objectives

The primary objective of this tender is to procure comprehensive motor insurance services for four-wheeled vehicles with an engine capacity ranging from 1001 to 1500 CC. The awarded service provider will be responsible for offering various insurance options that cover potential risks and liabilities associated with vehicle ownership and use. This significantly aims to provide financial protection against unforeseen circumstances, ensuring the safety and security of the vehicles owned or operated by the government entity. The scope encompasses policy formulation, risk assessment, claims management, and continuous support throughout the insurance period.

Eligibility Criteria

To qualify for this tender, bidders must meet the following eligibility requirements:

• Be a registered insurance provider authorized to operate in the area of motor insurance within the defined CC category.
• Possess a valid license and necessary certifications to provide insurance services compliant with industry standards and regulations.
• Showcase past experience in managing motor insurance for government bodies or large organizations, which adds value to the bidder’s credibility.

Technical Requirements

Bidders must ensure the following technical specifications for the motor insurance service provided:

• Comprehensive coverage that includes but is not limited to vehicle damage, third-party liability, personal accident cover, and theft.
• Capability to process claims smoothly and efficiently, with clear communication channels for policyholders concerning their insurance needs.
• Compliance with all quality standards and regulations set forth by the relevant governing bodies in the insurance sector.

Financial Requirements

All participating bidders must demonstrate financial stability and capability to fulfill the contractual obligations. This includes submitting proof of:

• Annual revenue generated from motor insurance services.
• Adequate funds to cover potential claims without compromising service delivery.

Document Submission Details

Bidders are required to submit all relevant documents electronically as per the instructions provided in the tender guidelines. This includes:

• Completed bid form.
• Proof of registration and eligibility.
• Financial statements and experience documents. Ensure that all submitted documents are in PDF format to ensure accessibility and readability.

Special Provisions

This tender encourages participation from Micro, Small, and Medium Enterprises (MSEs) and provides provisions that may include:

• Benefits such as relaxed financial criteria, capacity-building support, and expedited evaluation processes that cater to MSEs and startups to promote inclusivity and local entrepreneurship.

Evaluation Process

The evaluation of bids will be conducted based on a clear and structured process, where offers will be assessed based on:

• Compliance with eligibility and technical requirements.
• Financial stability and strength.
• Competitive pricing and overall value offered in the proposal. Bidders are encouraged to detail their services comprehensively to facilitate fair assessment.

Delivery Locations

The delivery of services occurs across various government departments as assigned, ensuring comprehensive coverage for all vehicles included in the service agreement.

Contact Information

For further inquiries related to this tender, it is advised that interested parties consult the official departmental contacts provided on the respective procurement platform. Specific details regarding points of contact for technical and administrative support will be made available upon request.