Tender Title: EPABX system
Tender Reference Number: GEM/2025/B/6157731
Issuing Authority: Department of Higher Education, Ministry of Education

The EPABX system tender, referenced by GEM/2025/B/6157731, is announced by the Department of Higher Education, under the Ministry of Education, aiming to enhance communication infrastructure within educational institutions. The primary objective of this tender is to procure 304 units of advanced EPABX systems which will significantly improve the efficiency of communication services. Each unit comes equipped with essential features including 16GB RAM, 1TB HDD, Core i5 processor, LAN ports, 4 Port FXO, and the capability to support 265 Analog Extensions in FXS format.

Scope of Work and Objectives

The scope encompasses the supply and installation of a robust EPABX system that meets the outlined technical specifications and performance standards. Providers must ensure that the systems are scalable and compatible with existing technologies utilized in educational settings. The successful implementation of this system is intended to facilitate uninterrupted communication and support enhanced learning and administration processes within the higher education sector.

Eligibility Criteria

To qualify for this tender, bidders must be registered entities with a business license and must demonstrate prior experience in the supply and installation of EPABX systems or related communication technologies. Organizations are encouraged to have a proven track record of successful project completions in similar fields, ensuring reliability and efficiency in service delivery.

Technical Requirements

Bidders are required to provide detailed technical specifications for the proposed EPABX systems, ensuring compliance with industry standards. All systems must include the following features:

• 16GB RAM
• 1TB HDD
• Core i5 processor
• LAN connectivity
• A 4 Port FXO configuration
• Capability for 265 Analog Extensions in FXS format
• MDF with 500 x 500 ports

Financial Requirements

Bidders should outline their financial proposals, including a breakdown of costs associated with procurement, installation, and maintenance services. Proposals must ensure competitiveness while remaining cost-effective.

Document Submission Details

Interested bidders are required to submit their proposals online through the designated e-procurement portal. All documentation, including technical specifications, financial offers, and eligibility proofs, must be uploaded in accepted formats as specified by the tender.

Special Provisions

This tender encourages participation from Micro, Small, and Medium Enterprises (MSEs) and startups. Organizations qualifying under these categories may benefit from flexible qualification criteria, including reduced financial eligibility thresholds.

Evaluation Process

The evaluation will be conducted based on the technical viability, experience, and financial competitiveness of submitted proposals. Preference will be given to bids offering robust solutions, compliance with technical specifications, and overall better value for money.

Delivery Locations

The EPABX systems must be delivered to specified educational institutions across designated locations under the jurisdiction of the Department of Higher Education. Exact delivery points will be provided post-award.

Contact Information

Further inquiries about the tender can be directed to the Department of Higher Education. However, specific contact details were not provided in the available documentation.