Tender Title: IMS Based IP EPABX Server with Buy Back of Existing EPABX

Reference Number: 106ccc629

Issuing Authority:

Department of Higher Education, Ministry of Education

Scope of Work and Objectives:

This tender invites proposals for the provision and installation of an IMS Based IP EPABX Server, which includes the buy-back of existing EPABX systems. The objective is to upgrade to a more modern VoIP telephone system which will enhance communication capabilities, improve user experience, and reduce the operational costs associated with traditional telephony systems. As part of this project, suppliers are expected to deliver a complete solution that meets the specified technical requirements while ensuring a smooth transition from the existing infrastructure.

Eligibility Criteria:

To qualify for this tender, bidders must be registered entities with demonstrated experience in providing similar telecom solutions. Interested parties should possess all required certifications as per the guidelines set forth by the Ministry of Education and demonstrate a robust track record of managing large-scale installations. Compliance with local procurement regulations and national policies such as "Make in India" will be considered essential.

Technical Requirements:

The proposed IMS Based IP EPABX Server must be fully compliant with the specified technical standards. This includes functionalities such as VoIP capability, support for Soft VoIP Phone Applications, and adequate power adaptors. Vendors should ensure that the new system integrates seamlessly with existing communication architectures, providing both scalability and reliability.

Financial Requirements:

Potential bidders must provide a comprehensive financial proposal that outlines pricing structures, including any offer for the buy-back of existing EPABX systems. The bids will be evaluated not just on prices but also on the financial viability and the total cost of ownership over the lifecycle of the product.

Document Submission Details:

Bids should be submitted in a sealed envelope, along with all necessary documentation, to the Department of Higher Education. Proposals must include the complete bid form, technical specifications, and financial details. No late submissions will be entertained.

Special Provisions:

The tender encourages participation from Micro, Small, and Medium Enterprises (MSEs) and startups. Provisions are in place to support these entities, fostering a competitive bidding environment and ensuring inclusivity within the tendering process.

Evaluation Process:

Bids will be evaluated based on technical capability, compliance with specifications, and financial viability. An evaluation committee will review all submissions, with criteria such as quality standards, compliance requirements, and overall project feasibility being pivotal to the selection process.

Delivery Locations:

The installation and associated services will be required at designated locations as specified by the Department of Higher Education. Suppliers must be prepared to provide on-site support and maintenance post-installation.

Contact Information:

For further queries related to the tender, bidders may reach out to the Department of Higher Education. Specific contact details are not provided within the document.

Overall, this tender represents a significant opportunity for qualified suppliers to engage with a key governmental education division, focusing on upgrading and enhancing telecommunications capabilities across various educational institutions.