Department of Military Affairs Tender by Indian Army (GEM/2025/B/6152830)
Repair of CRU ser No BICL50043035 with labour charge,Repair of all in PC ACCR ser No 202702100 with

Tender Timeline
Tender Title: Repair of CRU, PC ACCR, and HP Equipment
Reference Number: GEM/2025/B/6152830
Issuing Authority
This tender is issued by the Department of Military Affairs, under the auspices of the Ministry of Defence.
Scope of Work and Objectives
The primary objective of this tender is to secure reliable and efficient repair services for several critical equipment components. The scope of work includes:
- Repairing CRU with serial number BICL50043035,
- Repairing PC ACCR with serial number 202702100,
- Repairing HP monitor with serial number 9Y231XPH,
- Repairing HP printer model 1020 Plus with serial number CNCH109043,
- Repairing another HP 1020 printer with serial number CNC139214.
These services must be performed according to the specified technical and quality standards to ensure long-lasting performance and reliability of the military equipment.
Eligibility Criteria
Bidders must meet specific eligibility requirements to participate in this tender, which include:
- Being a registered entity in relevant industries.
- Demonstrating previous experience in similar repair services.
- Providing valid certifications confirming compliance with technical requirements.
Technical Requirements
All repair tasks must follow the manufacturer's standard guidelines and industry best practices. Participants should be equipped to handle:
- Diagnostic assessments for faulty components,
- Parts replacement as necessary,
- Ensuring that all repaired items meet the specified quality standards.
Financial Requirements
Bidders must provide detailed financial documentation, including:
- Evidence of financial stability,
- Any required earnest money deposits (EMD),
- Performance security documentation post-award.
Document Submission Details
Proposals must be submitted through the designated online platform. Each submission must include:
- A technical proposal outlining the approach,
- A financial proposal detailing pricing structures.
All documents must be in approved formats to be considered.
Special Provisions
The tender aims to encourage participation from Micro, Small, and Medium Enterprises (MSEs) by providing specific benefits and support to enhance their capability in taking on such projects. Startups are also encouraged to participate in alignment with 'Make in India' policies.
Evaluation Process
The evaluation will be conducted based on predefined criteria, focusing on:
- Technical competence and past performance,
- Financial stability,
- Pricing competitiveness focusing on value for money.
Delivery Locations
Repairs are primarily required for equipment used within military departments across various strategic locations. Successful bidders will receive specific directives on where repairs will be undertaken post-award.
Contact Information
For further inquiries or clarifications, bidders are encouraged to leverage the official channels provided in the tender document.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
4 DocumentsDocuments Required from Seller
- Experience Criteria
- Past Performance
- Bidder Turnover
- Certificate (Requested in ATC)
- OEM Authorization Certificate *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity in the relevant industry, demonstrating prior experience in similar repair services, and providing valid certifications confirming your compliance with technical standards. Bidders should also ensure they meet all financial criteria stipulated in the tender documentation.
Bidders are required to submit various certificates, including proof of registration in their respective fields, quality assurance certifications, and any other relevant documentation that confirms adherence to the specified technical requirements. These documents are essential to demonstrate compliance and capacity to fulfill the contract requirements.
The registration process typically involves creating an account on the designated online procurement platform. Bidders must provide necessary details about their entity, including valid business and tax registration numbers, and submit any documentation requested. Ensure you review the specific requirements outlined in the tender before commencing registration.
Bidders must submit documents in specified formats, which commonly include PDFs or Word documents. It is vital to adhere to the formats outlined in the tender documentation to ensure that your submission is accepted and evaluated without issues.
Yes, this tender has specific provisions to support Micro, Small, and Medium Enterprises (MSEs), encouraging their participation in government projects. MSEs may receive benefits such as relaxed eligibility criteria, potential financial concessions, and a supportive framework to enhance their capacities in securing and executing contracts.
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