Department of Military Affairs Tender by Indian Navy (GEM/2025/B/6172102)
Tours and Travel Service - Travel and Stay both; Ticket Booking, Ticket Cancellation, Hotel/Resort
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Tender Title: Tour and Travel Service for Department of Military Affairs
Tender Reference Number: GEM/2025/B/6172102
Issuing Authority/Department: This tender is issued by the Department of Military Affairs, operating under the Ministry of Defence. The department is tasked with providing comprehensive travel services specifically tailored for military personnel and their families.
Scope of Work and Objectives
The primary objective of this tender is to solicit offers for the provision of Tours and Travel Services that encompass a wide range of requirements including, but not limited to:
- Travel and Stay Services: This includes ticket booking for domestic and international travel, ticket cancellations, hotel reservations, and resort bookings.
- Transportation Services: Provision of pick and drop services to ensure seamless connectivity for military personnel and their families.
- Comprehensive Travel Management: Offering consultation for travel itineraries, options for leisure travel, and assistance with necessary travel documentation.
Eligibility Criteria
To participate in this tender, bidders must fulfill the following eligibility requirements:
- Be a registered legal entity with appropriate licensing for providing travel and tour services.
- Demonstrate experience and proficiency in the tours and travel sector, particularly in servicing government bodies.
- Hold valid certifications such as GST registration, tax clearance certificates, and any other statutory requirements as per government regulations.
Technical Requirements
Bidders must meet various technical requirements, including but not limited to:
- Provisioning an online system for ticket booking and cancellations that is user-friendly and accessible.
- Demonstrating the capability to manage group bookings and special travel requests efficiently.
- Compliance with security and safety standards relevant to travel and transportation.
Financial Requirements
A financial proposal is required from bidders that includes:
- A detailed breakdown of costs associated with services offered, including service charges, taxes, and any additional fees.
- Evidence of financial stability, which may include bank statements or proof of financial backing.
Document Submission Details
All interested bidders are required to submit their proposals electronically through the designated tender submission portal. The following documents must be included:
- Company registration documents.
- Relevant certificates (e.g., GST) and identity proofs of authorized representatives.
- Detailed service offerings and pricing.
Special Provisions
This tender encourages participation from Micro, Small, and Medium Enterprises (MSEs) and Startups by providing specific advantages in the evaluation process. Additional information about the criteria for these benefits will be further elaborated in the tender notifications.
Evaluation Process
Bids will be evaluated based on the following criteria:
- Technical expertise: Understanding of the services required and past performance.
- Financial Proposal: Cost-effectiveness and clarity of pricing.
- Compliance: Adherence to the submission guidelines.
Delivery Locations
The services offered under this tender will be applicable nationwide, ensuring accessibility to all military stationed across various locations.
Contact Information
For any inquiries regarding this tender, bidders are encouraged to check the official government tender portal for contact details pertaining to the Department of Military Affairs.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
2 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements to participate in this tender include registering as a legal entity and obtaining necessary licenses for tours and travel services. Bidders must show proven experience in servicing government entities, alongside holding valid certificates like GST registration and tax clearance.
Bidders must comply with several technical specifications, including providing a user-friendly online system for ticket booking and cancellations. Further, successful applicants will need to demonstrate proficiency in managing group bookings effectively and meeting safety and security standards set forth for travel and transportation.
All proposals must be submitted electronically through the designated tender submission portal. Bidders need to include required documentation such as company registration, certificates, and a detailed pricing breakdown to adhere to submission methods outlined in the tender.
Yes, there are special provisions for MSEs and startups under this tender. These benefits may include relaxed eligibility criteria and favorable evaluation procedures to encourage participation from smaller enterprises, supporting the government’s vision of promoting entrepreneurship.
Payment terms are typically laid out clearly in the tender documents, with a potential requirement for a performance security deposit. This ensures that the selected contractor fulfills their obligations as outlined in the tender, promoting compliance and reliability in service delivery.
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