IT MAINT - Department of Military Affairs - Indian Army

Replacement of Fixing Heater Unit of Canon MFD Ser No RKX04304,Replacement of Paper Pickup Roller a

Goods
Qty:5

Tender Timeline

Tender Issue
June 7, 2025 at 10:42 AM

Tender Description

Tender Title: IT MAINT
Tender Reference Number: 363661941
Issuing Authority/Department: Department of Military Affairs, Ministry of Defence

Scope of Work and Objectives

The primary objective of this tender is to procure services for the replacement and maintenance of various components and consumables for Canon and RICOH Multifunction Devices (MFDs). The following tasks are included in the scope of work:

  1. Replacement of Fixing Heater Unit of Canon MFD Serial No RKX04304.
  2. Replacement of Paper Pickup Roller for the same Canon MFD.
  3. Replacement of Black Drum Assembly for RICOH MFD Serial No 3082R460064.
  4. Cleaning and Resetting of Paper Sensor for RICOH MFD Serial No E205R770395.
  5. Cleaning of Paper Sensor for RICOH MFD Serial No 3082R460064.
  6. Labour Service Charge for the above-mentioned maintenance tasks.

Tender BOQ Items

5 Items
1.

Replacement of Fixing Heater Unit of Canon MFD Ser No RKX04304

IT Maint

Qty:1
Unit:nos
15
2.

Replacement of Paper Pickup Roller and Cleaning Resetting of Paper Sensor of RICOH MFD Ser No E205R770395

IT Maint

Qty:1
Unit:nos
15
3.

Replacement of Black Drum Assembly of RICOH MFD Ser No 3082R460064

IT Maint

Qty:1
Unit:nos
15
4.

Cleaning of Paper Sensor of RICOH MFD Ser No 3082R460064

IT Maint

Qty:1
Unit:nos
15
5.

Labour Service Charge

IT Maint

Qty:1
Unit:nos
15

General Information

Item Category
Replacement of Fixing Heater Unit of Canon MFD Ser No RKX04304 , Replacement of Paper Pickup Roller and Cleaning Resetting of Paper Sensor of RICOH MFD Ser No E205R770395 , Replacement of Black Drum Assembly of RICOH MFD Ser No 3082R460064 , Cleaning of Paper Sensor of RICOH MFD Ser No 3082R460064 , Labour Service Charge
Ministry Name
Organisation Name
City

Financial Information

Bid Offer Validity
45 (Days)
Past Performance
80 %
Arbitration Clause
No
Mediation Clause
No

Evaluation and Technical Information

Evaluation Method
Total value wise evaluation
Inspection Required
Yes
Technical Clarifications Time
2 Days

Tender Documents

5 Documents
GeM-Bidding-7939430.pdfMain Document
BOQ DocumentBOQ BOQ
BOQ DocumentBOQ BOQ
Buyer uploaded ATC documentATC ATC
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

Documents Required from Seller

  • Experience Criteria
  • Past Performance
  • Bidder Turnover
  • Certificate (Requested in ATC)
  • OEM Authorization Certificate
  • OEM Annual Turnover
  • Additional Doc 1 (Requested in ATC)
  • Compliance of BoQ specification and supporting document *In case any bidder is seeking exemption from Experience / Turnover Criteria
  • the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

Frequently Asked Questions

The eligibility requirements include being a registered entity capable of performing the specified services, demonstrated experience in servicing MFDs, and compliance with statutory obligations. Interested bidders must provide proof of registration, along with relevant certifications and documentation that verify their capability to fulfill the contract requirements.

Bidders must adhere to specific technical specifications, showcasing proficiency in repairing and maintaining transactions for Canon and RICOH Multifunction Devices. This includes having trained technicians and ensuring access to genuine replacement parts. It is critical for bidders to clearly outline their technical capabilities in their proposals to meet the evaluation criteria effectively.

Submissions must be made electronically as specified by the Department of Military Affairs. All proposals must include the completed tender documents, proof of eligibility, and technical proposals formatted according to the requirements. Ensuring that documentation is comprehensive and submitted properly is essential for evaluation.

Payment terms will be detailed in the final contract but generally include milestones according to the completion of services rendered. Bidder proposals should clearly outline any payment schedules they propose, ensuring compliance with the Department’s terms and conditions.

Yes, there are specific benefits for MSEs and startups under this tender, which foster participation in government contracts and promote local entrepreneurship. MSEs can expect preferential evaluation and other provisions designed to support their business growth within government procurement processes.

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