Tender Title: Repair and Overhauling Service for Computer Printers
Tender Reference Number: 51885fdd
Issuing Authority/Department: Department of Military Affairs, Ministry of Defence
The Repair and Overhauling Service for Computer Printers tender is being issued to procure essential repair and maintenance services for a range of computer printers used within the department. This tender aims to enhance operational efficiency and minimize downtimes through effective and timely servicing of printers from various manufacturers, including HP, Canon, and EPSON.
Scope of Work and Objectives
The primary objective of this tender is to provide comprehensive repair and overhauling services for computer printers at the buyer’s premises. The scope includes but is not limited to:
- Diagnosing and resolving mechanical and electrical issues in printers.
- Performing regular maintenance to ensure optimal functionality.
- Providing on-site support to minimize disruptions to the department's operations.
- Ensuring that all repaired units meet specified operational standards post-service.
Eligibility Criteria
To be eligible for submitting bids, vendors must meet the following criteria:
- Registration as a legal entity within the jurisdiction.
- Proven expertise and experience in providing similar services for computer printers.
- Compliance with all relevant regulatory and legal obligations.
Technical Requirements
Bidders must demonstrate technical capabilities which include:
- Access to original parts for the printers mentioned (HP, Canon, EPSON).
- Adequate tools and technologies to carry out repairs effectively.
- Personnel skilled in servicing multiple printer brands with documented certifications.
Financial Requirements
Bidders must provide financial documentation indicating their capability to handle the volume and complexity of the project's needs. This includes:
- Recent financial statements.
- References from previous clients to demonstrate financial reliability and project delivery success.
Document Submission Details
All submissions must be made electronically through the designated tendering platform. Required documents include:
- Bid proposals.
- Financial statements and bank references.
- Technical credentials and service level agreements.
- Compliance certificates.
Special Provisions
This tender supports Micro, Small, and Medium Enterprises (MSEs) and provides benefits aimed at encouraging participation from startups. Eligible vendors are encouraged to actively engage in this tender process to leverage provided opportunities.
Evaluation Process
The evaluation process will be rigorous and fair, incorporating the following elements:
- Technical evaluation based on the submitted credentials and service methodologies.
- Financial evaluation based on pricing competitiveness and overall value proposition.
- Compliance with eligibility criteria and submission requirements.
Delivery Locations
All services will be provided at the buyer's designated locations, which are typically associated with the Department of Military Affairs. Specific sites for the delivery of services will be communicated post-contract award.
Contact Information
For inquiries and additional information regarding the tender, it is recommended to reach out through the official communication channels established in the tender documents.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
6 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements for participating in this tender include being a registered entity, showcasing experience in servicing computer printers, and ensuring compliance with local regulations. Interested bidders must present a comprehensive portfolio demonstrating their capability in delivering similar services to government or private entities.
Bidders must submit various certificates, including business registration certificates, quality management certifications, and proof of previous services rendered in the computer printing space. These documents validate the vendor’s experience and assure adherence to service standards.
To participate, vendors need to register on the designated tendering platform outlined in the tender instructions. The registration process involves creating an account and providing necessary documentation to validate eligibility and commitment to service standards.
It is essential that submitters adhere to specified document formats as detailed in the tender guidelines. Commonly accepted document formats include PDF, DOCX, and XLSX for financial and technical submissions to maintain clarity and accessibility.
The tender provides various benefits for MSEs, including relaxed eligibility criteria and potentially favorable payment terms to encourage their participation. MSEs are encouraged to leverage these provisions to enhance their business prospects within governmental contracts.
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