Department of Telecommunications (DOT) Tender by Bharat Sanchar Nigam Limited Portal(bsnl) (GEM/2025/B/6174029)
Attending fault at TE below 25 KM,Attending fault at TE 25 to 50 KM,Attending fault at TE more than

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Tender Title
CALL BASE EMS REPAIR AT BSNL OA HIMATNAGAR
Tender Reference Number: GEM/2025/B/6174029
Issuing Authority
This tender is issued by the Department of Telecommunications (DOT) under the Ministry of Communications.
Scope of Work and Objectives
The primary objective of this tender is to facilitate the repair and maintenance of Essential Management Services (EMS) at Base Station Sites managed by BSNL (Bharat Sanchar Nigam Limited) located in Himatnagar. The work encompasses attending to faults within various distance parameters, particularly addressing issues with equipment below 25 KM, between 25 to 50 KM, and beyond 50 KM.
The scope includes, but is not limited to:
- Repairing telecom equipment.
- Refurbishing essential power supply components, such as batteries.
- Maintaining and servicing DG (Diesel Generator) sets across different capacities.
- Potentially enhancing lighting infrastructures.
Eligibility Criteria
To qualify for this tender, bidders must meet the following eligibility requirements:
- Registration as a legal entity with relevant documentation.
- Previous experience or demonstrated capability in engaging with similar types of telecommunications repairs and services.
- Adherence to compliance regulations as dictated by the Department of Telecommunications.
Technical Requirements
Bidders must fulfill several technical specifications which could include, but are not limited to:
- Comprehensive understanding of telecom equipment and their maintenance protocols.
- Availability of qualified technicians and engineers specialized in telecom repair services.
- Proficiency in using the latest tools and technology for repair and maintenance tasks.
Financial Requirements
Bidders will be expected to comply with established financial requirements, including:
- Submission of a valid Earnest Money Deposit (EMD).
- Proof of financial stability to ensure the tender's execution.
Document Submission Details
Documents must be submitted through the specified online portal, ensuring that all attachments are formatted as accepted document types. Ensure that all documents are accurately filled and uploaded prior to the deadline for consideration.
Special Provisions
Special provisions are in place to support Micro, Small, and Medium Enterprises (MSEs) and startups, offering them benefits under this tender. Bidders that meet the MSE criteria may access specific concessions regarding bid evaluations.
Evaluation Process
The evaluation process consists of meticulous scrutiny of submitted bids, taking into account:
- Compliance with eligibility criteria.
- Technical capabilities.
- Pricing offers, ensuring they are competitive and aligned with the budgetary constraints.
Delivery Locations
Services are to be conducted at specified Base Station Sites in Himatnagar.
Contact Information
For further inquiries, please reach out to the Department of Telecommunications directly through the official communication channels listed in the tender documentation.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
5 DocumentsDocuments Required from Seller
- Experience Criteria
- Past Performance
- Bidder Turnover
- Certificate (Requested in ATC)
- OEM Authorization Certificate
- OEM Annual Turnover
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC)
- Additional Doc 3 (Requested in ATC)
- Additional Doc 4 (Requested in ATC)
- Compliance of BoQ specification and supporting document *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity with necessary legal documents. Bidders must demonstrate relevant experience in telecommunications repairs, possess licenses, and should comply with regulatory standards set by the Department of Telecommunications.
Bidders must fulfill specific technical specifications which include having a clear understanding of telecom systems. They should be equipped with qualified staff, the latest repair tools, and a robust methodology for service delivery to ensure compliance with industry standards.
The Earnest Money Deposit (EMD) is a financial provision that assures commitment from bidders. The exact amount will be specified in the tender documents, and it must be submitted during the application process.
All documents can be submitted electronically through the designated online portal, ensuring that all files adhere to the accepted document formats. Proper instructions will be provided in the tender documentation for uploading necessary files correctly.
Micro, Small, and Medium Enterprises (MSEs) are likely to receive benefits such as relaxed qualification criteria and potential financial concessions during the evaluation process. This initiative encourages participation from smaller entities and promotes a fair competitive environment in adherence to Make in India policies.
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