Department of Telecommunications (DOT) Tender by Bharat Sanchar Nigam Limited Portal(bsnl) (GEM/2025/B/6174366)

Tender Title: CALL BASE REPAIR OF EMS AT BSNL OA PALANPUR

Reference Number: GEM/2025/B/6174366

Issuing Authority

This tender is issued by the Department of Telecommunications (DOT) under the Ministry of Communications, aimed at enhancing and maintaining essential telecommunication services across the specified range.

Scope of Work and Objectives

The primary objective of this tender is to engage a suitable contractor for the repair and maintenance of Emergency Management Systems (EMS) at BSNL OA Palanpur. The work involves addressing faults in telecommunication equipment located at various distances from the central office, specifically handling faults within 25 KM, between 25 to 50 KM, and over 50 KM. The aim is to ensure minimal downtime and effective operation of telecommunication services.

Eligibility Criteria

To qualify for this tender, bidders must meet the following eligibility requirements:

• Must be a registered entity with relevant experience in similar repair and maintenance work.
• Have the necessary technical certifications and qualifications to undertake the tasks associated with this tender.
• Must demonstrate compliance with local laws and regulations relevant to telecommunications and services.

Technical Requirements

Bidders are required to possess a comprehensive understanding of the following technical specifications:

• Proficiency in handling various telecom-related repairs including DG sets, battery chargers, and LED replacements.
• Familiarity with the specific types of equipment mentioned in the scope, such as sf 12V batteries and DOL starters.
• Adherence to quality standards and testing criteria set forth by the Department.

Financial Requirements

Bidders must prepare to present detailed financial statements that prove their capability to finance the project. This includes:

• Submission of an Earnest Money Deposit (EMD) as specified in the tender.
• Evidence of past successful projects of similar value and scope.

Document Submission Details

Interested bidders must submit the necessary documentation electronically through the specified portal. The submission must include:

• Complete technical and financial bids.
• Relevant certifications and proof of eligibility.
• Any other documents as specified in the tender guidelines.

Special Provisions

This tender also encourages participation from Micro, Small, and Medium Enterprises (MSEs) and startups, thereby allowing for special benefits as outlined in government policies.

Evaluation Process

The evaluation will be conducted in two stages, separating technical qualifications and financial assessments. Selected bidders will be evaluated based on:

• Compliance with the technical specifications.
• Financial viability and the competitiveness of their pricing.
• Previous relevant experience.

Delivery Locations

The services will be required primarily at BSNL OA Palanpur, with the potential for additional locations as decided by the Department based on operational requirements.

Contact Information

For further information and clarification on the tender requirements, bidders are encouraged to refer to the official communication channels of the Department of Telecommunications (DOT).