INDIAN OIL CORPORATION LIMITED Tender by Indian Oil Corporation Limited (GEM/2025/B/6104425)
Custom Bid for Services - Development/Customization, Supply, implementation and Maintenance of eloc

Tender Timeline
Tender Title: Development/Customization, Supply, Implementation and Maintenance of Elocking System
Reference Number: GEM/2025/B/6104425
Issuing Authority: Indian Oil Corporation Limited
Department: Ministry of Petroleum and Natural Gas
Scope of Work and Objectives
The Indian Oil Corporation Limited (IOCL) invites bids for the development, customization, supply, implementation, and maintenance of an Elocking system. The primary aim is to ensure robust security and efficient management through the integration of a Chamber-wise Monitoring System and a Centralized Vehicle Tracking & Management System (CVTMS). Bidders are expected to offer comprehensive solutions that enhance operational efficiency, security, and resource management within the organization's transport and logistics frameworks.
Eligibility Criteria
To qualify for participation, bidders must adhere to stringent eligibility requirements which include being legally registered entities. They should possess relevant expertise in development, customization, and maintenance services in similar projects. Additionally, bidders must demonstrate the ability to maintain substantial levels of service quality compliant with industry standards.
Technical Requirements
Bidders are required to present detailed technical proposals showcasing:
- Innovative solutions tailored to the specific needs of the IOCL.
- A comprehensive plan for implementation and maintenance of the proposed system.
- Compliance with established national and international quality standards.
- Integration capabilities with existing IOCL systems.
Financial Requirements
All submissions must include a transparent financial proposal, detailing costs associated with development, implementation, and ongoing maintenance services. Financial bidding must adhere to the defined formats and guidelines.
Document Submission Details
Bidders must ensure that all required documentation, including but not limited to technical proposals, financial bids, and necessary compliance certifications, are submitted electronically through the designated portal. It is critical to follow the specified submission guidelines as failure to comply may result in disqualification.
Special Provisions
This tender provides specific benefits for Micro, Small, and Medium Enterprises (MSEs) and encourages startups to participate actively. MSEs may avail of reliefs in terms of eligibility criteria and financial limits.
Evaluation Process
The evaluation process will be rigorous, emphasizing both technical and financial aspects. Proposals will be scored based on a pre-defined quality matrix. It is crucial for bidders to demonstrate not only competitive pricing but also superior technical capability and support services.
Delivery Locations
The services and products proposed by the bidders are expected to be delivered to various predefined locations as specified by the Indian Oil Corporation Limited across its operational territories.
Contact Information
For further details regarding the tender specifications or bid submission clarification, potential bidders are encouraged to visit the official IOCL website or the GEM portal. It is advisable to direct all inquiries through the provided communication channels to ensure a prompt response.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
9 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- OEM Authorization Certificate
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
Corrigendum Updates
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Frequently Asked Questions
The eligibility requirements for this tender include that bidders must be registered entities with prior experience in development and maintenance services related to security systems. Additionally, compliance with relevant industry standards and the capacity to deliver effective solutions tailored to the Indian Oil Corporation’s requirements is essential.
Participants need to submit several mandatory certificates, including but not limited to:
- Quality certification (e.g., ISO).
- Registration certificates as proof of business legitimacy.
- Any other documents that demonstrate compliance with regulatory standards and specific technical capabilities relevant to the project.
Bidders are required to register through the GEM portal by creating an account and entering all necessary details. Accepted document formats include PDF, DOCX, and XLSX, ensuring they meet the outlined submission guidelines as specified in the tender documentation.
Bidders should be cognizant of the payment terms associated with the contract, which typically stipulates a structured release of payments based on key project milestones. Additionally, successful bidders will be required to provide performance security to ensure compliance with the terms of service, usually defined as a percentage of the total contract value.
The evaluation and selection process will consider multiple factors, including the competitive pricing of bids, demonstrable technical skills, the robustness of proposed solutions, and adherence to quality standards. Bidders will be scored based on a comprehensive matrix designed to assess both qualitative and quantitative aspects of their submissions.
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