Custom Bid for Services - Manpower Based Contract for Provision of OBHS in DADN Based Trains

Custom Bid for Services - Manpower based Contract for Provision of OBHS in DADN based trains for a

Service
Qty:NaN
EMD: ₹3.4 Lakh
EST Bid: ₹3.8 Crore

Tender Timeline

Tender Issue
June 16, 2025 at 9:34 PM

Tender Description

Tender Title: Custom Bid for Services - Manpower Based Contract for Provision of OBHS in DADN Based Trains

Tender Reference Number: 50e81567
Issuing Authority: Indian Railways, Ministry of Railways

The Custom Bid for Services - Manpower Based Contract is initiated by the Indian Railways to ensure the provision of Onboard Housekeeping Services (OBHS) in DADN (Dedicated Automatic Diesel Network) based trains. The primary objective of this tender is to procure the necessary manpower to maintain hygiene, cleanliness, and overall comfort for passengers aboard the trains.

Scope of Work and Objectives

The successful bidder will be responsible for providing well-trained personnel skilled in onboard housekeeping. This includes, but is not limited to:

  • Ensuring cleanliness in passenger compartments, washrooms, and public areas
  • Refilling consumables and overseeing general maintenance to improve passenger satisfaction
  • Enhancing the travel experience by maintaining strict hygiene protocols throughout the journey

General Information

Item Category
Custom Bid for Services - Manpower based Contract for Provision of OBHS in DADN based trains for a period of 02 years
Department Name
Organisation Name

Financial Information

Estimated Bid Value
₹3,77,83,970.00
EMD Amount
₹3,38,920.00
Bid Offer Validity
60 (Days)
Arbitration Clause
No
Mediation Clause
No

Evaluation and Technical Information

Evaluation Method
Total value wise evaluation
Inspection Required
No
Technical Clarifications Time
2 Days

Tender Documents

13 Documents
GeM-Bidding-7974258.pdfMain Document
Other DocumentsOTHER
Other DocumentsOTHER
Other DocumentsOTHER
Scope Of Work DocumentSCOPE_OF_WORK SOW
Payment Terms & ConditionPAYMENT PAYMENT
Other DocumentsOTHER
BOQ DocumentBOQ COMPLIANCE
Other DocumentsOTHER
Other DocumentsOTHER TECHNICAL
Other DocumentsOTHER
Other DocumentsOTHER COMPLIANCE
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

Documents Required from Seller

  • Experience Criteria
  • Bidder Turnover
  • Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
  • the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

Frequently Asked Questions

The eligibility requirements for the Custom Bid for Services include being a registered entity with valid certifications. Bidders must demonstrate experience in providing manpower services, particularly in the railway or transport sectors. Compliance with local labor laws and safety regulations is crucial for eligibility as well.

Bidders are required to possess specific certificates that align with industry standards and regulations. This includes business registration documents, labor compliance certifications, and any relevant qualifications that verify the capability to deliver the required services effectively.

Bids must be submitted electronically through the GEM portal. All proposals should be accompanied by the needed documentation, including technical and financial proposals. Make sure to check the submission guidelines for any accepted document formats to ensure compliance.

The evaluation criteria will assess both technical and financial offerings from bidders. Technical specifications, quality standards adherence, and pricing will be considered in the evaluation process, allowing for a robust comparison of all submissions to ensure only the best services are procured.

Yes, the tender includes special provisions for Micro, Small, and Medium Enterprises (MSEs) and startups. These provisions aim to support local businesses and encourage their participation in national projects, thereby fostering economic growth in the sector. Compliance with ‘Make in India’ policies is also promoted through these initiatives.

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