Annual Maintenance Service - Desktops, Laptops and Peripherals

The eligibility requirements include being a registered entity with sufficient industry experience, demonstrating the capability to handle maintenance requests, providing evidence of qualified technicians, and showcasing previous successful contracts in annual maintenance services.

The technical specifications mandate the ability to deliver maintenance services for multiple brands, such as Acer, Lenovo, Dell, HP, and Samsung. Providers should also ensure a trained workforce and immediate access to spare parts compatible with the devices serviced.

The Earnest Money Deposit (EMD) varies among tenders; bidders must refer to the specific tender document for details regarding the deposit amount, submission timelines, and conditions under which the deposit will be forfeited or refunded.

The evaluation process consists of assessing bids based on completeness of documentation, pricing efficiency, and the overall capabilities of the bidding entity. This rigorous process ensures that only qualified bids that meet the criteria are considered for award.

Yes, this tender has provisions to support Micro, Small, and Medium Enterprises (MSEs) and startups. These benefits include potential reductions in financial burdens and encouragement for local businesses to participate actively, aligning with government policies to boost local economies.