Tender Title: Group Mediclaim Insurance Service for Employees

Tender Reference Number: 24b491f5c

Issuing Authority

Ministry of Housing & Urban Affairs (MoHUA)

Scope of Work and Objectives

The purpose of this tender is to procure Group Mediclaim Insurance Services for both permanent and contract employees of the Ministry of Housing & Urban Affairs (MoHUA). The scope encompasses comprehensive hospitalization coverage, including but not limited to:

• Accident and emergency treatments
• Maternity care
• Coverage for pre-existing illnesses
• Other medical expenses as specified in the Request for Proposal (RFP)

The primary objective is to ensure holistic health coverage for employees, improving their overall wellness and readiness to serve the community efficiently.

Eligibility Criteria

Applicants must meet the following eligibility criteria to participate in this tender:

• Must be a registered insurance service provider.
• Possess a valid license issued by the Insurance Regulatory and Development Authority of India (IRDAI).
• Demonstrated experience in providing similar insurance services to government agencies or large organizations.
• Any financial requirements as specified in the RFP must be fulfilled.

Technical Requirements

Bidders are required to meet the following technical specifications:

• The insurance plan should cover all hospitalization needs, including maternity benefits.
• Capability to handle claims processing efficiently and promptly.
• Must have a network of hospitals for cashless treatment facilities nationwide.
• Provide comprehensive pre-existing illness coverage as specified in the tender documentation.

Financial Requirements

Bidders must adhere to the following financial stipulations:

• Submission of a detailed financial proposal with pricing structures.
• Earnest Money Deposit (EMD) details must be furnished along with the bid documents.
• Provisions for performance security requirements will need to be met as per the guidelines provided.

Document Submission Details

Submissions must be made electronically using the prescribed formats. All required documents should be submitted as specified in the RFP, including bidder registration details and necessary certificates. Compliance with all instructions is essential for successful bid evaluation.

Special Provisions

This tender includes provisions that can benefit Micro, Small, and Medium Enterprises (MSEs) and startups. Bidders must ensure they mention their eligibility for such status, which could provide additional advantages during the evaluation process.

Evaluation Process

The evaluation process will comprise scrutinizing the technical and financial proposals against the criteria set out in the RFP. Bidders will be assessed on their ability to fulfill the tender requirements in a cost-effective manner while maintaining quality and compliance with all stipulated regulations.

Delivery Locations

All services under this tender will need to be accessible nationwide, ensuring that both permanent and contract employees can benefit from the available healthcare services regardless of their location.

Contact Information

For any further inquiries, please refer to the official channels provided in the RFP. It is encouraged to reach out for clarity on any specific requirements or conditions related to this tender.