Overview - NA
Custom Bid for Services - Annual Maintenance Contract (Comprehensive) for EPABX Systems

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Tender Description for 17191658c
Overview
The Tender for the Annual Maintenance Contract (Comprehensive) for EPABX Systems is issued by the Ministry of Power. This tender is aimed at securing a proficient service provider for the comprehensive upkeep and management of EPABX systems to ensure their efficient and uninterrupted operation.
Scope of Work and Objectives
The primary scope of work includes providing a comprehensive annual maintenance service for existing EPABX systems. The objectives are to maintain optimal functionality, enhance system longevity, and support troubleshooting and repair needs. The service provider will be responsible for regular maintenance checks, immediate response to malfunctions, and coordination with internal teams to ensure seamless communication solutions.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
15 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements for this tender include being a registered entity and having experience in performing similar maintenance services for EPABX systems. Companies need to submit documentation that validates their business registration and showcase prior successful contracts relating to telecommunications maintenance.
The technical specifications mandate that bidders possess qualified personnel who are well-versed in the maintenance and repair of EPABX systems. The availability of necessary tools and historically successful project references is also crucial to meet the tender requirements.
The Earnest Money Deposit (EMD) must be submitted as part of the bid evaluation process. The specific amount is determined by the tender documentation. This deposit is a security measure to ensure bidder commitment and will be returned after the conclusion of the bidding process, subject to terms outlined in the tender.
The evaluation and selection process involves a rigorous system where both technical capabilities and financial proposals are assessed. Each bid is rated based on its responsiveness to the requirements, technical soundness, and overall costs presented, ultimately influencing the final scoring awarded to the submissions.
Yes, the tender includes special provisions benefiting Micro, Small, and Medium Enterprises (MSEs). These provisions are designed to encourage participation from smaller entities, allowing them better access through friendly evaluation criteria that aim to boost local and small-scale businesses within the procurement framework.
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