Procurement of CAMC of Cisco Router Switch and Firewall with Licences - GEM/2025/B/6240792

SOR-1,SOR-2,SOR-3,SOR-4,SOR-5,SOR-6,SOR-7,SOR-8,SOR-9,SOR-10,SOR-11,SOR-12,SOR-13,SOR-14,SOR-15,SOR

Chandigarh, Chandigarh
Goods
Qty:1,567
EMD: ₹15.6 Lakh
EST Bid: ₹7.8 Crore

Tender Timeline

Tender Issue
May 16, 2025 at 4:42 PM
Corrigendum
June 12, 2025 at 05:31 PM
Bid Extended to June 18, 2025 at 05:00 PM

Tender Description

The Procurement of CAMC of Cisco Router Switch and Firewall with Licences tender, referenced as 28b27f5ff, is issued by the Ministry of Railways under the Railways Public Sector Undertakings. This tender aims to secure comprehensive Annual Maintenance Contracts (CAMC) for Cisco Router Switches and Firewalls, ensuring optimal performance and reliability within the operational infrastructure of the Railways.

Scope of Work and Objectives

The primary objective of this tender is to establish a robust maintenance framework for Cisco Router Switches and Firewalls, including but not limited to the following activities:

  • Regular preventive maintenance to ensure operational efficiency.
  • Timely troubleshooting and resolution of faults to minimize downtime.
  • Software updates and licensing management to ensure compliance and enhanced functionality.
  • Documentation and reporting on system performance and maintenance activities.

Eligibility Criteria

To participate in this tender, bidders must meet the following eligibility criteria:

  • Be a registered entity in accordance with the relevant government regulations.
  • Possess a valid authorization as a Cisco partner.
  • Demonstrated experience in providing CAMC services for Cisco products in similar capacities.

Technical Requirements

Bidders must fulfill specific technical requirements including:

  • A team of qualified technicians experienced in Cisco networking setups.
  • Access to genuine parts and resources necessary for effective maintenance.
  • Proven track record of providing similar maintenance services, supported by client testimonials and performance records.

Financial Requirements

Participants are expected to comply with the following financial requirements:

  • Submission of a comprehensive financial bid reflecting the total cost of the CAMC services.
  • Provision of an Earnest Money Deposit (EMD) as specified in the tender document, which will be retained in case of withdrawal from the bid.

Document Submission Details

Bidders must ensure that all necessary documentation is submitted electronically through the specified portal. This includes the financial bid, technical proposal, and any other required certification. Proper organization and submission adherence will enhance the evaluation process.

Special Provisions

The tender provides benefits for Micro, Small, and Medium Enterprises (MSEs) and startups, encouraging their participation. Relevant provisions include:

  • Relaxed eligibility criteria for MSEs.
  • Support in the form of simplified documentation requirements.

Evaluation Process

The evaluation of bids will be conducted based on both technical and financial merits. Criteria will include adherence to specifications, cost-effectiveness, previous performance records, and compliance with all laid-out requirements. Detailed evaluation matrices will guide the selection process.

Delivery Locations

The successful bidder will be required to provide services across various railways locations as specified in the detailed tender document. This ensures that all operational sites benefit from uninterrupted service and support.

Contact Information

Please refer to the official tender documentation for detailed contact information regarding any queries or clarifications necessary before submission.

This tender represents a significant opportunity for qualified vendors to engage in a critical service area that supports the technological backbone of the Ministry of Railways. All interested participants are encouraged to review the complete tender documentation meticulously to ensure full compliance and successful submission of bids.

Tender BOQ Items

20 Items
1.

SOR-1

AMC of Cisco FMC1600 Chassis Spare w/o PSU (Firewall Management) with all accessories for a duration of 43 months (SOR-A of ITB)

Qty:1
Unit:number
15
2.

SOR-2

AMC of Cisco Firepower 2130 NGFW Appliance, 1U, 1 x Net Mod Bay (Internal Firewall) with all accessories for a duration of 60 months (SOR-A of ITB)

Qty:2
Unit:number
15
3.

SOR-3

AMC of ASR 9010 AC Chassis with PEM Version 2 (Core Router) with all accessories for a duration of 60 months (SOR-A of ITB)

Qty:1
Unit:number
15
4.

SOR-4

AMC of Cisco Catalyst 9400 Series 10 slot chassis (Core Switch) with all accessories for a duration of 60 months (SOR-A of ITB)

Qty:1
Unit:number
15
5.

SOR-5

AMC of Cisco Catalyst3850 24 Port Data IP Services include Power Supply with all accessories for a duration of 6 months (SOR-A of ITB)

Qty:27
Unit:number
15
6.

SOR-6

AMC of ASR 903 Series (Router) Chassis with all accessories for a duration of 60 months (SOR-A of ITB)

Qty:46
Unit:number
15
7.

SOR-7

AMC of Cisco Catalyst 3850 12 Port GE SFP IP Services include Power Supply (Switch) with all accessories for a duration of 24 months (SOR-A of ITB)

Qty:23
Unit:number
15
8.

SOR-8

AMC of Cisco ISR 4331 (3GE,2NIM,1SM,4G FLASH,4G DRAM,IPB) (Router) with all accessories for a duration of 43 months (SOR-A of ITB)

Qty:124
Unit:number
15
9.

SOR-9

AMC of Catalyst 2960-X 24 GigE, 4 x 1G SFP, LAN Base (Switch) with all accessories for a duration of 30 months (SOR-A of ITB)

Qty:620
Unit:number
15
10.

SOR-10

AMC of Catalyst 2960 Plus 24 10/100 + 2 T/SFPLAN Lite (Switch) with all accessories for a duration of 18 months (SOR-A of ITB)

Qty:498
Unit:number
15
11.

SOR-11

AMC of Cisco Firepower 2130 NGFW Appliance, 1U, 1 x Net Mod Bay (Internal Firewall) with all accessories for a duration of 12 months (SOR-A of ITB)

Qty:1
Unit:number
15
12.

SOR-12

Supply of Cisco 3110 firewall with threat defence and VPN licenses and 60 months CON-SNT(SNTC-8X5XNBD) (SOR-B of ITB)

Qty:1
Unit:number
42
13.

SOR-13

Supply of Cisco ISE SNS-3715-K9 with required licenses and 60 months CON-SNT(SNTC-8X5XNBD) (SOR-B of ITB)

Qty:1
Unit:number
42
14.

SOR-14

Supply of L-FPR2130T-TMC-5Y (Firewall licenses for 60 months) (SOR-B of ITB)

Qty:2
Unit:number
42
15.

SOR-15

Supply of L-FPR2130T-TMC-1Y (Firewall licenses for 12 months) (SOR-B of ITB)

Qty:1
Unit:number
42
16.

SOR-16

Supply of C9300-24T-A (Switch) with 60 months CON-SNT(SNTC-8X5XNBD) (SOR-C of ITB)

Qty:3
Unit:number
42
17.

SOR-17

Supply of C9300X-12Y-A (Switch) with 60 months CON-SNT(SNTC-8X5XNBD) (SOR-C of ITB)

Qty:3
Unit:number
42
18.

SOR-18

Supply of C9200L-24T (Switch) with 60 months CON-SNT(SNTC-8X5XNBD) (SOR-C of ITB)

Qty:24
Unit:number
42
19.

SOR-19

Supply of C1200-48T-4G (Switch) with 60 months CON-SNT(SNTC-8X5XNBD) (SOC-C of ITB)

Qty:48
Unit:number
42
20.

SOR-20

Supply of C1121-8P (Router) with 60 months CON-SNT(SNTC-8X5XNBD) (SOR-C of ITB)

Qty:140
Unit:number
42

General Information

Item Category
SOR-1 , SOR-2 , SOR-3 , SOR-4 , SOR-5 , SOR-6 , SOR-7 , SOR-8 , SOR-9 , SOR-10 , SOR-11 , SOR-12 , SOR-13 , SOR- 14 , SOR-15 , SOR-16 , SOR-17 , SOR-18 , SOR-19 , SOR-20
Ministry Name
Ministry of Railways
Department Name
Railways Public Sector Undertakings
Organisation Name
Railtel Corporation Of India Limited
State
Chandigarh
City
Chandigarh

Financial Information

Estimated Bid Value
₹7,78,71,850.00
EMD Amount
₹15,57,500.00
OEM Average Turnover
₹389.00 Lakh (s)
Minimum Turnover
₹389.00 Lakh (s)
Bid Offer Validity
65 (Days)
Past Performance
30 %
Arbitration Clause
No
Mediation Clause
No

Evaluation and Technical Information

Evaluation Method
Total value wise evaluation
Inspection Required
Yes
Technical Clarifications Time
7 Days

Tender Documents

5 Documents
GeM-Bidding-7851061.pdfMain Document
BOQ DocumentBOQ BOQ
BOQ DocumentBOQ BOQ
Buyer uploaded ATC documentATC ATC
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

Documents Required from Seller

  • Experience Criteria
  • Past Performance
  • Bidder Turnover
  • Certificate (Requested in ATC)
  • OEM Authorization Certificate
  • OEM Annual Turnover
  • Additional Doc 1 (Requested in ATC)
  • Additional Doc 2 (Requested in ATC)
  • Additional Doc 3 (Requested in ATC)
  • Additional Doc 4 (Requested in ATC)
  • Compliance of BoQ specification and supporting document *In case any bidder is seeking exemption from Experience / Turnover Criteria
  • the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

Corrigendum Updates

Bid Extended to June 18, 2025 at 05:00 PMModified on June 12, 2025 at 05:31 PM
Bid Opening June 18, 2025 at 05:30 PM

Similar Tenders

View All

1. Stress Heat Resistant Bars, Spec- HW10673 Rev 03, Dia- 20 mm,2. Stress Heat Resistant Bars, Spec

GEM
Goods
Qty:2.7L
20 Files
Bharat Heavy Electricals Limited (bhel)
HARIDWAR, UTTARAKHAND
Univ
1. Stress Heat Resistant Bars, Spec- HW10673 Rev 03, Dia- 20 mm , 2. Stress Heat Resistant Bars, Spec- HW10673 Rev 03, Dia- 25 mm , 3. Stress Heat Resistant Bars, Spec- HW10673 Rev 03, Dia- 30 mm , 4. Stress Heat Resistant Bars, Spec- HW10673 Rev 03, Dia- 32 mm , 5. Stress Heat Resistant Bars, Spec- HW10673 Rev 03, Dia- 35 mm , 6. Stress Heat Resistant Bars, Spec- HW10673 Rev 03, Dia- 45 mm , 7. Stress Heat Resistant Bars, Spec- HW10673 Rev 03, Dia- 50 mm , 8. Stress Heat Resistant Bars, Spec- HW10673 Rev 03, Dia- 55, L= 5000 mm , 9. Stress Heat Resistant Bars, Spec- HW10673 Rev 03, Dia- 60, L= 2200 mm or its multiples , 10. Stress Heat Resistant Bars, Spec- HW10673 Rev 03, Dia- 65 mm , 11. Stress Heat Resistant Bars, Spec- HW10673 Rev 03, Dia- 70 mm , 12. Stress Heat Resistant Bars, Spec- HW10673 Rev 03, Dia- 80 mm , 13. Stress Heat Resistant Bars, Spec- HW10673 Rev 03, Dia- 85, L= 4000 mm , 14. Stress Heat Resistant Bars, Spec- HW10673 Rev 03, Dia- 90 mm , 15. Stress Heat Resistant Bars, Spec- HW10673 Rev 03, Dia- 100 mm , 16. Stress Heat Resistant Bars, Spec- HW10673 Rev 03, Dia- 110 mm , 17. Stress Heat Resistant Bars, Spec- HW10673 Rev 03, Dia- 120 mm
June 11, 2025
July 3, 2025 at 2:00 PM
View Details

Item 1,Item 2,Item 3,Item 4,Item 5,Item 6,Item 7,Item 8,Item 9,Item 10,Item 11,Item 12,Item 13

GEM
Goods
5 Files
Department of Atomic Energy
CHITTORGARH, RAJASTHAN
Boq › Boql
June 10, 2025
July 2, 2025 at 11:00 AM
View Details

ORD ITEMS 1,ORD ITEMS 2,ORD ITEMS 3,ORD ITEMS 4,ORD ITEMS 5,ORD ITEMS 6,ORD ITEMS 7,ORD ITEMS 8,ORD

₹61,100.00
GEM
Goods
Qty:11.7K
5 Files
Indian Army
Boq › Boql
ORD ITEMS 1 , ORD ITEMS 2 , ORD ITEMS 3 , ORD ITEMS 4 , ORD ITEMS 5 , ORD ITEMS 6 , ORD ITEMS 7 , ORD ITEMS 8 , ORD ITEMS 9 , ORD ITEMS 10 , ORD ITEMS 11
June 10, 2025
July 1, 2025 at 8:00 PM
View Details

MT ITEMS 1,MT ITEMS 2,MT ITEMS 3,MT ITEMS 4,MT ITEMS 5,MT ITEMS 6,MT ITEMS 7,MT ITEMS 8,MT ITEMS 9,

₹18,900.00
GEM
Goods
Qty:477
5 Files
Indian Army
Boq › Boql
MT ITEMS 1 , MT ITEMS 2 , MT ITEMS 3 , MT ITEMS 4 , MT ITEMS 5 , MT ITEMS 6 , MT ITEMS 7 , MT ITEMS 8 , MT ITEMS 9 , MT ITEMS 10 , MT ITEMS 11 , MT ITEMS 12 , MT ITEMS 13 , MT ITEMS 14 , MT ITEMS 15
June 10, 2025
July 1, 2025 at 7:00 PM
View Details

Frequently Asked Questions

The eligibility requirements include being a registered entity, possessing a valid authorization as a Cisco partner, and demonstrating past experience in providing CAMC services for Cisco products. Interested bidders must also comply with all relevant regulations set forth by the issuing authority.

Bidders are required to meet strict technical specifications, which include having qualified technicians experienced in Cisco systems, access to original parts and licensing, and a proven history of delivering maintenance services in this field. These specifications are essential for ensuring service quality.

The Earnest Money Deposit (EMD) serves as a security deposit to ensure the commitment of the bidders. The specific amount required is detailed in the tender document. If a bidder withdraws from the process, the EMD may be forfeited, underscoring the importance of commitment to submitted bids.

The payment terms for successful bidders will be outlined in the tender details. Bidders will also need to provide a performance security to guarantee the fulfillment of contractual obligations. This security typically covers a percentage of the contract value, ensuring compliance and quality of service.

Micro, Small, and Medium Enterprises (MSEs) have been afforded special provisions within the tender. These benefits include ease of participation with relaxed criteria and potential support, allowing these businesses to compete on a more level playing field against larger firms. Compliance with ‘Make in India’ policies encourages sourcing locally, further enhancing opportunities for MSEs.

This transparent guide aims to assist prospective bidders in understanding the essential aspects of tender 28b27f5ff, ensuring a confident approach to submission and compliance.

Probable Bidders

Companies likely to bid

Get Tender Alerts

Get notifications for similar tenders