Full Service and Maintenance Contracts of Photocopier Machines

Full Service and Maintenance Contracts of Photocopier Machine - Multifunction Machines MFM; SHARP;

Service
Qty:NaN
EST Bid: ₹1.2 Lakh

Tender Timeline

Tender Issue
June 5, 2025 at 11:59 AM

Tender Description

Tender Title: Full Service and Maintenance Contracts of Photocopier Machines

Reference Number: 1c0941e40

Issuing Authority: State Election Commission

The Full Service and Maintenance Contracts of Photocopier Machines tender aims to establish a comprehensive service arrangement for multifunction photocopiers, particularly focusing on SHARP brand machines. The objective of this tender is to ensure seamless operation, maintenance, and repair of the photocopiers utilized by the State Election Commission. This includes addressing both preventive maintenance and timely repair tasks to enhance operational efficiency and extend the life of the equipment.

General Information

Item Category
Full Service and Maintenance Contracts of Photocopier Machine - Multifunction Machines MFM; SHARP; OEM Authorised Service Provider; Paper to be provider by Buyer; Tonner/Cartridge to be provider by Service Provider.; Not Applicable; Not Applicable; N..

Financial Information

Estimated Bid Value
₹1,20,000.00
Minimum Turnover
₹3.00 Lakh (s)
Bid Offer Validity
45 (Days)
Arbitration Clause
No
Mediation Clause
No

Evaluation and Technical Information

Evaluation Method
Total value wise evaluation
Inspection Required
No
Technical Clarifications Time
2 Days

Tender Documents

5 Documents
GeM-Bidding-7930779.pdfMain Document
Other DocumentsOTHER
Other DocumentsOTHER
Buyer uploaded ATC documentATC COMPLIANCE
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

Documents Required from Seller

  • Experience Criteria
  • Bidder Turnover
  • Certificate (Requested in ATC)
  • OEM Authorization Certificate *In case any bidder is seeking exemption from Experience / Turnover Criteria
  • the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

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Frequently Asked Questions

The eligibility requirements include being a registered entity, preferably with experience in servicing multifunction photocopier machines, specifically SHARP devices. Bidders must also hold certification as an OEM Authorized Service Provider to ensure quality service delivery.

The technical specifications demand that the bidder possess trained personnel capable of conducting maintenance on SHARP multifunction machines. Access to genuine replacement parts and authorized toners is required, along with a clear emergency service response strategy.

The payment terms for service provision will be clearly outlined in the financial proposals submitted by bidders. Typically, payments might be linked to performance milestones or invoicing after successful completion of service engagements, ensuring that financial allocations correspond with achieved service levels.

Submission methods include electronic submission through designated platforms or in hard copy, as specified in the tender documentation. Bidders must ensure that all required documents are packaged correctly to avoid disqualification.

MSEs may benefit from provisions that offer preferential treatment in the evaluation process. This could include relaxed eligibility criteria, financial assistance, or enhanced support and guidance throughout the bidding and execution phases to promote fair competition and inclusivity.

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