Tender Title: Annual Maintenance Service for Photocopier Machines
Tender Reference Number: 21e0b8b34
Issuing Authority/Department: Department of Atomic Energy

The Department of Atomic Energy is inviting tenders for the Annual Maintenance Service for Photocopier Machines, specifically targeting Monochrome, Laser, and Composite Cartridge types, as well as Colour Laser photocopiers. This tender aims to secure a comprehensive maintenance solution to ensure the optimal performance and longevity of our photocopying equipment, which plays a vital role in our operational workflow.

Scope of Work and Objectives

The primary objective of this tender is to establish a maintenance service contract for the upkeep of approximately 84 photocopier machines across various locations. The successful bidder will be responsible for:

• Performing regular maintenance checks
• Offering timely repair services for operational downtimes
• Supplying essential parts and consumables, including toner and cartridges
• Providing emergency support and service as required

Eligibility Criteria

To ensure a competent operator, bidders must meet the following eligibility requirements:

• Be a registered service provider with relevant credentials.
• Demonstrate previous experience in providing maintenance services for office machinery, particularly photocopiers.
• Possess necessary certifications and licenses applicable to the industry standards.

Technical Requirements

Bidders must adhere to the following technical specifications:

• Ability to service Monochrome and Colour laser photocopiers.
• Knowledge of machinery from brands such as Ricoh and Kyocera is essential.
• Capability to maintain both, mid-range and high-range photocopiers, including servicing of separate drum and toner systems.

Financial Requirements

Bidders will need to demonstrate their financial stability through:

• Submission of financial statements for the past three years.
• Provision of an Earnest Money Deposit (EMD) according to the guidelines stated in the tender document.

Document Submission Details

Interested entities are required to compile and submit the following documents:

• Completed tender application form.
• Proof of eligibility and experience, along with relevant certificates.
• Financial statements and EMD details, all of which must be submitted electronically in the specified formats.

Special Provisions

Bidders qualifying as Micro, Small, and Medium Enterprises (MSEs) or startups may be eligible for special considerations as per the applicable government directives. This includes advantages in the evaluation process aimed at promoting local businesses.

Evaluation Process

The selection process will be carried out objectively based on the following criteria:

• Compliance with technical specifications and eligibility requirements.
• Quality of the submitted documents and previous service records.
• Competitive pricing based on cost versus value proposal.

Delivery Locations

The maintenance service will cover multiple locations utilized by the Department of Atomic Energy. Specific delivery addresses will be enumerated upon contract award.

Contact Information

For additional details or inquiries, interested parties may reach out during the official working hours. Specific contact information is made available in the official tender documentation for further assistance.