Tender for Running Laundry Unit on Labour Contract at SMIMER Hospital Surat

This government tender invites qualified service providers to operate the laundry unit at SMIMER Hospital, Surat, on a labour contract basis. The project aims to ensure efficient laundry services for hospital linen and patient care needs. The tender is issued by Surat Municipal Corporation, targeting experienced laundry service companies with proven track records. The contract duration is 24 months, with a total estimated cost of approximately ₹91.5 lakh. Bidders must adhere to specified eligibility criteria, including registration certificates, financial solvency, and proof of past successful laundry operations in healthcare settings. The tender process is conducted electronically via the NProcure platform, with detailed submission guidelines and mandatory documentation. The selected vendor will be responsible for providing timely, hygienic, and quality laundry services, complying with all relevant health and safety standards. This opportunity is ideal for organizations specializing in hospital laundry management, textile cleaning, and healthcare support services seeking government contracts in Gujarat.

The selected contractor will be responsible for the complete operation of the laundry unit at SMIMER Hospital, Surat, on a labour contract basis. Key deliverables include:

• Provision of laundry services for hospital linen, uniforms, and patient clothes
• Ensuring hygienic and timely laundry processing
• Maintaining cleanliness and sanitation standards in the laundry facility
• Adhering to government health and safety regulations

The process involves the following steps:

1. Collection of soiled linen from designated hospital points
2. Sorting, washing, drying, and ironing as per prescribed standards
3. Packaging and delivery of cleaned linen to hospital departments
4. Regular maintenance and cleaning of laundry equipment

✓ Must have valid registration certificates including Firm Registration, PAN Card, GST Registration, Professional Tax, ESIC, and EPF certificates.
✓ Bank solvency certificate for the current financial year (2025-26) amounting to at least 20% of the estimated tender value (₹91.5 lakh).
✓ Proven experience in successfully executing laundry services in hospitals or similar healthcare facilities, supported by relevant work orders or agreements.
✓ Submission of income tax returns for the last three financial years (2021-22, 2022-23, 2023-24).
✓ Tender fee and EMD demand drafts must be submitted along with the bid.

The laundry equipment must meet the following technical parameters:

Parameter	Specification
Washing Capacity	100 kg per cycle
Drying Capacity	100 kg per cycle
Ironing	Steam-based with adjustable temperature
Power Supply	415V, 3-phase
Water Consumption	As per equipment standards
Compliance	Must adhere to BIS standards for hospital laundry equipment

Sequential process: 1. Receive soiled linen 2. Sort and pre-treat if necessary 3. Wash using specified detergents and chemicals 4. Dry and iron linen 5. Pack and deliver linen to hospital departments

The estimated contract value is approximately ₹91.5 lakh for a 24-month period. The bid submission must include detailed cost breakdowns covering:

Cost Component	Amount (INR)
Labour charges	To be quoted
Equipment maintenance	To be quoted
Consumables	To be quoted
Miscellaneous expenses	To be quoted

Bidders should provide a comprehensive financial proposal, including taxes and applicable charges. Payments will be made in installments based on milestone achievements and submission of valid invoices. The total bid amount should not exceed the estimated cost, and bidders must ensure financial viability throughout the contract period.

The bidding process involves the following steps:

1. Download the tender documents from the NProcure portal before the deadline
2. Prepare and submit the technical and financial bids electronically via the platform
3. Ensure all mandatory documents are uploaded and properly notarized
4. Pay the tender fee and EMD through demand drafts or online payment
5. Bid submission deadline is 2nd July 2025 at 6:00 PM
6. Bid opening will be conducted on 10th July 2025 at 10:10 AM at SMIMER Hospital, Surat

Important: Bidders must follow all instructions and submit complete documentation to avoid disqualification.

The evaluation will be based on a combination of technical and financial factors:

Criteria	Max Score	Weightage
Technical competence	50	50%
Past experience in hospital laundry	30	30%
Financial bid	20	20%

Minimum qualifying marks in the technical evaluation are 70%. The final score will be a weighted sum of technical and financial scores. Preference will be given to bidders with proven healthcare laundry experience and cost-effective proposals.

Date	Event	Details
12-06-2025	Bid Start Date	Bidders can begin submitting proposals
02-07-2025	Bid End Date	Last date for bid submission at 6:00 PM
10-07-2025	Technical Evaluation	Evaluation of technical bids
10-07-2025	Commercial Evaluation	Final evaluation and award
15-07-2025	Award Notification	Successful bidder informed

**Critical Dates:** Bid submission deadline is 2nd July 2025, and bid opening is scheduled for 10th July 2025.

For queries and assistance, contact:

Name: Medical Superintendent, SMIMER Hospital
Phone: 9727740981
Address: SMIMER Hospital, Opp. Bombay Market, Umarwada, Near Sahara Darwaja, Surat.

Contact Person	Phone	Email
Medical Superintendent	9727740981	Not provided

Support for online bid submission and document upload is available through the NProcure support team at GNFC Ltd., contact details: - Phone: +91-79-40007517, 40007514, 40007515 - Email: nprocure@ncode.in

Bidders are advised to review all tender documents carefully, including the terms and conditions, to ensure compliance. A free vendor training camp is organized every Saturday at (n)code solutions, Ahmedabad, to assist bidders in online submission procedures. All submissions must be in accordance with the specifications and deadlines outlined in the tender notice. Non-compliance may lead to disqualification. The tender process is transparent, and bidders are encouraged to participate actively and submit complete, accurate information.