AIRLINE ALLIED SERVICES Limited Tender by Airline Allied Services Limited (13f567068)

Group Mediclaim Insurance Service - Contract Employees; Hospitalization for accident & emergency Tr

Service
Qty:NaN
EST Bid: ₹4.5 Crore

Tender Timeline

Tender Issue
May 27, 2025 at 4:35 PM

Tender Title: Group Mediclaim Insurance Service - Contract Employees
Reference Number: 13f567068
Issuing Authority: AIRLINE ALLIED SERVICES Limited
Department: Ministry of Civil Aviation

The Group Mediclaim Insurance Service tender aims to secure a comprehensive insurance service for contract employees of the issuing authority. This initiative is critical to ensure that employees receive necessary healthcare support, including hospitalization for accidents, emergencies, maternity, and all pre-existing illnesses.

Scope of Work and Objectives

The selected vendor will be responsible for providing full coverage medical insurance that caters to varying health needs, ensuring that all contract employees have access to timely and cost-effective healthcare services. This includes, but is not limited to:

  • Hospitalization coverage for accidents and emergency treatments
  • Maternity coverage
  • Treatment costs related to pre-existing illnesses

The objective is to enhance the health and wellness of contract employees while minimizing the financial burden on both employees and the organization.

Eligibility Criteria

To participate in this tender, bidders must meet specific eligibility criteria outlined in the tender documentation, including:

  • Being a registered insurance provider with a proven track record in the industry
  • Compliance with applicable regulatory standards for offering mediclaim insurance
  • Financial stability, as assessed through relevant financial documentation

Technical Requirements

Proposals must demonstrate adherence to the following technical requirements:

  • Provision of a comprehensive benefits plan detailing coverage limits, request procedures, and exclusions
  • A structured claims process that ensures timely reimbursements
  • Ability to provide service across the designated delivery locations defined in the tender

Financial Requirements

Interested bidders are required to submit:

  • A detailed financial proposal with a competitive pricing structure
  • Documentation verifying financial performance over recent periods
  • Comprehensive bond as security for service delivery

Document Submission Details

Bidders must submit their proposals electronically, ensuring that all required documentation is complete and valid. Documentation should include:

  • Eligibility certificates
  • Technical and financial proposals
  • Compliance documents

Special Provisions

To encourage participation by Micro, Small, and Medium Enterprises (MSEs) and startups, the following special provisions have been incorporated into the tender:

  • Relaxation of eligibility and technical requirements for qualifying MSEs
  • Equity in evaluation consideration for MSEs
  • Support for startups in terms of localized processing and compliance with 'Make in India' policies

Evaluation Process

Proposals will be evaluated based on a transparent assessment framework that considers:

  • Adherence to eligibility requirements
  • Completeness and comprehensiveness of technical submissions
  • Financial viability and competitiveness of the bid

Delivery Locations

The insurance services must be applicable to all designated locations where contract employees are deployed. Successful bidders will be required to ensure that local providers are included to facilitate quick access to services.

Contact Information

For any inquiries regarding this tender, participants are encouraged to reach out to the issued authority through the official contact channels provided in the tender documentation.


General Information

Item Category
Group Mediclaim Insurance Service - Contract Employees; Hospitalization for accident & emergency Treatments, Maternity, All pre-existing illness, As per Tender Document; Yes

Financial Information

Estimated Bid Value
₹4,50,00,000.00
Minimum Turnover
₹150.00 Lakh (s)
Bid Offer Validity
120 (Days)
Arbitration Clause
No
Mediation Clause
No

Evaluation and Technical Information

Evaluation Method
Total value wise evaluation
Inspection Required
No
Technical Clarifications Time
2 Days

Tender Documents

5 Documents
GeM-Bidding-7894533.pdfMain Document
Other DocumentsOTHER
Scope Of Work DocumentSCOPE_OF_WORK FINANCIAL
Buyer uploaded ATC documentATC ATC
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

Documents Required from Seller

  • Experience Criteria
  • Bidder Turnover
  • Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
  • the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

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Frequently Asked Questions

The eligibility requirements include being a registered entity that operates as an insurance provider within the jurisdiction. Bidders should demonstrate compliance with regulatory standards, possess financial strength as proven through submitted documents, and have relevant experience in providing insurance services akin to the tender specifications.

Bidders must include the following certificates along with their tender submission:

  • Registration Certificate as a licensed insurance provider
  • Compliance Certifications that validate adherence to industry regulations
  • Financial Statements from the past three years to support financial stability claims

The registration process typically involves completing an online form provided on the tender issue authority’s website. Upon successful registration, bidders should prepare their proposals in the required format and submit them electronically by the stipulated deadline. Only documents in PDF or accepted format as described in the tender should be submitted.

Bidders are required to provide an Earnest Money Deposit (EMD), which is a form of security that demonstrates their commitment to partake in the tender. Following acceptance, a performance security may also be mandated, which ensures that the vendor meets their obligations outlined in the contract.

Yes, special provisions have been formulated to facilitate participation by Micro, Small, and Medium Enterprises (MSEs). These provisions include relaxation of documentation requirements, preferential scoring in the evaluation process, and additional support resources designed to aid MSEs in fulfilling tender obligations while promoting local content and compliance with the ‘Make in India’ initiative.

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