Facility Management Services - Airports
Facility Management Services - LumpSum Based - Airport; Management of May I Help You Counters; Cons
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Tender Description
Tender Title: Facility Management Services - Airports
Reference Number: 1856b3663
Issuing Authority/Department: Airports Authority of India (AAI), Ministry of Civil Aviation
Scope of Work and Objectives
The objective of this tender is to invite bids for the provision of facility management services at designated airports. This includes the management of May I Help You counters, ensuring that well-trained personnel are stationed to assist passengers. The selected bidder will be responsible for delivering comprehensive services that improve passenger experience and ensure optimal operation of airport facilities.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
7 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- Additional Doc 1 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity compliant with government regulations, possessing prior experience in similar facility management services, particularly in airport settings, and submitting valid statutory certificates to demonstrate operational capability.
Bidders must provide a range of required certificates including but not limited to valid registration certificates, tax compliance certificates, and any relevant health and safety certifications to verify their expertise in managing facilities at airport premises.
The registration process involves creating an account on the designated procurement platform where all bids must be submitted. All necessary documentation should be prepared in PDF format, ensuring they meet the technical specifications outlined in the tender.
Bidders will need to submit a performance security deposit as part of the compliance requirements. This is usually a percentage of the total bid amount and serves to guarantee the bidder’s commitment to fulfilling the service obligations outlined in the contract.
The evaluation process will focus primarily on compliance with technical specifications, the quality of proposed services, and a thorough comparison of financial bids to ensure value for money. Past performance and reliability of the bidder in fulfilling previous contracts will also play a significant role in the assessment.
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