Tender Reference Number: GEM/2025/B/6159416

Issuing Authority: Airports Authority of India (AAI) under the Ministry of Civil Aviation

Scope of Work and Objectives

The Catering Services Tender aims to procure comprehensive catering solutions, covering a wide array of meal types including vegetarian and non-vegetarian options. This will encompass breakfast, morning tea with snacks, lunch, afternoon tea with snacks, evening tea with snacks, and dinner, all served in a regular buffet style. The primary objective is to provide high-quality food services that meet the safety and dietary standards required at public transportation hubs. The tender invites service providers to present innovative concepts to enhance the dining experience while maintaining budget compliance.

Eligibility Criteria

To be eligible for this tender, bidders must fulfill certain conditions, such as possessing relevant experience in catering services, along with proven financial stability. Registered businesses with a strong footing in the catering sector, preferably with experience in serving large groups, are encouraged to apply. Compliance with local regulations and standards for food safety is mandatory.

Technical Requirements

The technical requirements for this tender include the ability to cater to diverse dietary preferences and offer a menu that adjusts seasonally. Bidders will be required to provide samples of their meal options and demonstrate adherence to hygiene and quality standards. A thorough understanding of food service logistics, including staff management, supply chain management, and waste disposal procedures, is essential.

Financial Requirements

Bidders are expected to present a detailed budget proposal, outlining all costs associated with the delivery of catering services. The submitted financial documents must comply with governmental regulations, showcasing pricing structure, payment terms, and adherence to the required Earnest Money Deposit (EMD). Vendors must be capable of managing expenses efficiently to ensure profitability while delivering quality service.

Document Submission Details

The submission of documents must be made electronically through the designated government procurement platform. All proposals should include detailed plans regarding logistics, staffing, menu offerings, and sustainability practices. Bidders need to ensure that their submissions are completed within the stipulated timeframe and formatted correctly, as outlined in the tender instructions.

Special Provisions

This tender includes favorable provisions for Micro, Small, and Medium Enterprises (MSEs), encouraging them to participate and providing them with potential benefits during the selection process. Startups are also welcomed, as the authority aims to promote innovation and support new businesses in the competitive landscape.

Evaluation Process

The evaluation process will be rigorous, focusing on both the technical and financial aspects of each submission. Bids will be assessed based on compliance with tender specifications, quality of service, price competitiveness, and the track record of previous clients. The evaluation committee will utilize a scoring system to ensure transparent and fair analysis of all proposals.

Delivery Locations

The catering services will be required at specified locations designated by the Airports Authority of India. Bidders should clarify their capacity for staffing and logistics in delivering services across multiple venues, ensuring timely execution of all meal services.

Contact Information

For further inquiries or clarification regarding the tender specifications, bidders are encouraged to contact the Airports Authority of India. Specific contact details were not provided within the tender document.