Tender Title: Supply of Telephone Instruments

Tender Reference Number: GEM/2025/B/6063557
Issuing Authority: Coal India Limited
Department: Ministry of Coal

Scope of Work and Objectives

This tender seeks proposals for the supply of single push button telephone instruments. The intent is to procure a total of 50 telephone instruments that comply with the specified technical requirements to enhance operational communication within the organization.

The primary objective is to facilitate seamless connectivity and robust communication capabilities across various departments within Coal India Limited, thereby contributing to efficiency and productivity in operations.

Eligibility Criteria

To qualify for this tender, bidders must meet specific eligibility criteria which include:

• Being a registered entity, with proof of registration.
• Demonstrating experience in supplying similar equipment to government or private sectors.
• Complying with all local regulations and standards relevant to the telecommunication equipment industry.

Technical Requirements

Bidders are required to provide detailed specifications of the telephone instruments, which must include:

• Compliance with industry standards for telecommunications.
• Features of the telephone instruments, including durability and user-friendliness.
• Detailed information on warranty and after-sales support.

Financial Requirements

Bidders must submit detailed pricing structures of the proposed telephone instruments. This includes:

• Unit price per instrument.
• Total cost including taxes and duties.
• Payment terms must be clearly outlined, ensuring that the conditions are satisfactory to Coal India Limited.

Document Submission Details

All proposals must be submitted in the prescribed format by the deadline stated in the tender. Essential documents include:

• Completed technical and financial proposal forms.
• Proof of eligibility criteria.
• Supporting documents that demonstrate compliance with technical requirements.

Special Provisions

This tender encourages participation from Micro, Small, and Medium Enterprises (MSEs) and startups by providing benefits such as exemptions from certain eligibility criteria and relaxation in financial requirements.

Evaluation Process

The evaluation of the bids will be conducted based on:

• Compliance with technical specifications.
• Financial viability.
• Previous experience and performance history of bidders.
• Cost-effectiveness.

Delivery Locations

The successful bidder(s) will be required to deliver the telephone instruments to designated locations specified by Coal India Limited in the contract agreement.

Contact Information

For inquiries related to this tender, bidders may contact the designated tender officer within the Ministry of Coal during working hours. Specific contact details will be provided upon request.

Conclusion

This tender presents an essential opportunity for vendors in the telecommunication equipment sector to contribute to the infrastructure of Coal India Limited. Bidders are encouraged to ensure compliance with the specifications and requirements outlined in this document. Submissions should demonstrate not only technical capabilities but also pricing competitiveness to assist in the decision-making process.