Annual Maintenance Service - EPABX System
Annual Maintenance service - EPABX System
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Tender Description
Tender Title: Annual Maintenance Service - EPABX System
Tender Reference Number: 10bda2871
Issuing Authority: Department of Atomic Energy
The Annual Maintenance Service for EPABX System tender aims to secure a professional and reliable service provider for the maintenance of the EPABX (Electronic Private Automatic Branch Exchange) system. This system plays a crucial role in managing internal communications within the Department of Atomic Energy.
Scope of Work and Objectives
The primary objective of this tender is to ensure the optimal performance and reliability of the EPABX system through comprehensive maintenance and support services. This includes routine preventive maintenance, timely repairs, software updates, and technical support. The service provider will be required to maintain operational standards while minimizing downtime, ensuring seamless communication.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
9 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- Additional Doc 1 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity in India and having prior experience in providing maintenance services for EPABX systems. Bidders must also demonstrate the capacity to manage technical services, including troubleshooting and ensuring minimal downtime for effective communications.
Bidders generally need to provide corporate registration documents and proof of past experience in relevant services. Certifications of technical expertise related to EPABX equipment may also be required to ensure compliance with industry standards.
To participate in the tender for the Annual Maintenance Service - EPABX System, bidders must register on the designated e-procurement platform. During registration, necessary documents should be submitted in the acceptable formats, ensuring compliance with all outlined requirements.
The Earnest Money Deposit (EMD), if applicable, is a security measure to validate the seriousness of bidders. Details regarding the amount and acceptable payment methods will be shared in the tender documentation. It is important to comply with these requirements to ensure a valid bid.
The tender provides special provisions favoring MSEs, including the possibility of receiving price relaxation and simplified eligibility criteria. This aligns with the government’s ongoing initiatives to encourage small businesses to participate in government procurement, thus promoting Make in India policies.
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