IT Maintenance - Department of Defence

UPS Battery Replacement,Motherboard Repair,Monitor Repair,Keyboard Repair,RAM Repair,ROM Repair,Pri

Goods
Qty:28

Tender Timeline

Tender Issue
June 17, 2025 at 11:40 AM

Tender Description

Tender Title: IT Maintenance

Reference Number: 1ef3c8baf

Issuing Authority: Department of Defence, Ministry of Defence

The IT Maintenance tender seeks qualified suppliers to provide services related to the replacement and repair of various IT components including UPS Batteries, Motherboards, Monitors, Keyboards, RAM, ROM, and Printers. The objective of this tender is to ensure the operational efficiency of existing IT infrastructure within the Department of Defence through reliable maintenance and timely repairs.

Scope of Work and Objectives

The scope of work encompasses a range of IT services highlighting the importance of maintaining and repairing components within the technology systems used by the Department of Defence. The successful bidder will be expected to address the following components:

Tender BOQ Items

7 Items
1.

UPS Battery Replacement

IT Maint

Qty:6
Unit:nos
10
2.

Motherboard Repair

IT Maint

Qty:5
Unit:nos
10
3.

Monitor Repair

IT Maint

Qty:7
Unit:nos
10
4.

Keyboard Repair

IT Maint

Qty:5
Unit:nos
10
5.

RAM Repair

IT Maint

Qty:2
Unit:nos
10
6.

ROM Repair

IT Maint

Qty:1
Unit:nos
10
7.

Printer Repair

IT Maint

Qty:2
Unit:nos
10

General Information

Item Category
UPS Battery Replacement , Motherboard Repair , Monitor Repair , Keyboard Repair , RAM Repair , ROM Repair , Printer Repair
Ministry Name
Department Name

Financial Information

Bid Offer Validity
30 (Days)

Evaluation and Technical Information

Inspection Required
No

Tender Documents

4 Documents
GeM-Bidding-7975509.pdfMain Document
BOQ DocumentBOQ BOQ
BOQ DocumentBOQ BOQ
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

Frequently Asked Questions

The eligibility requirements include being a registered entity, having prior experience in IT maintenance services, and the capability to fulfill the mentioned scope of work. Bidders should comply with industry standards and possess relevant certifications to demonstrate their expertise.

Bidders are typically required to provide various certificates such as business registration documents, quality management certifications, and any other relevant technical certifications that showcase their ability to perform the required IT maintenance services.

The registration process involves creating an account on the tender portal and subsequently submitting an electronic bid. Bidders should ensure they have all required documentation ready for submission, following the guidelines outlined in the tender announcement.

Bidders must adhere to both local and international quality standards relevant to IT maintenance. Compliance with industry standards and the necessary quality assurance protocols are critical to ensure the services provided meet the required operational specifications.

The tender encourages participation from MSEs by including special provisions that may enhance their competitiveness. These provisions include relaxed eligibility criteria and potential financial support, promoting the inclusion of smaller businesses in government contracts.

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