Annual Maintenance Contract of Karel DS 200 EPABX System

Custom Bid for Services - Annual Maintenace Contract of Karel DS 200 EPABX system

Service
Qty:NaN
EST Bid: ₹1.1 Lakh

Tender Timeline

Tender Issue
June 4, 2025 at 11:08 AM

Tender Description

Tender Title:

Annual Maintenance Contract of Karel DS 200 EPABX System

Reference Number:

339c2e29c

Issuing Authority:

Department of Defence, Ministry of Defence

The Annual Maintenance Contract for the Karel DS 200 EPABX system is aimed at ensuring the optimal functioning and reliability of the telecommunication system utilized by the Ministry of Defence. This tender invites qualified contractors to provide comprehensive maintenance services that will mitigate operational risks and enhance system performance.

Scope of Work and Objectives

The primary objective of this tender is to engage a service provider who can deliver full maintenance services for the Karel DS 200 EPABX system. The selected contractor will be responsible for regular servicing, immediate breakdown support, and ensuring the system meets all technical specifications and quality standards. The scope includes:

General Information

Item Category
Custom Bid for Services - Annual Maintenace Contract of Karel DS 200 EPABX system
Ministry Name
Department Name
Organisation Name
City

Financial Information

Estimated Bid Value
₹1,05,000.00
Bid Offer Validity
180 (Days)
Arbitration Clause
No
Mediation Clause
No

Evaluation and Technical Information

Evaluation Method
Total value wise evaluation
Inspection Required
No
Technical Clarifications Time
2 Days

Tender Documents

8 Documents
GeM-Bidding-7923923.pdfMain Document
Other DocumentsOTHER
Payment Terms & ConditionPAYMENT PAYMENT
Other DocumentsOTHER
Scope Of Work DocumentSCOPE_OF_WORK SOW
Other DocumentsOTHER COMPLIANCE
Other DocumentsOTHER
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

Documents Required from Seller

  • Experience Criteria
  • Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
  • the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

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Frequently Asked Questions

The eligibility requirements include being a registered entity with relevant licenses and experience in maintaining telecommunications systems, specifically the Karel DS 200 EPABX. Bidders must also demonstrate they have a qualified workforce familiar with necessary maintenance procedures, ensuring compliance with industry standards.

Participating bidders must provide copies of relevant certificates, including business registration certificates, service establishment licenses, and potentially ISO certifications related to quality management. These documents validate the company’s credibility and technical expertise in maintaining telecommunication systems.

The submission process requires interested bidders to prepare and submit their documents electronically through the specified e-portal. All required documents must be formatted according to specifications provided in the tender invitation. Timeliness and completeness are crucial to avoid disqualification.

Bidders must provide a detailed financial proposal that includes the Earnest Money Deposit (EMD), which serves as a security guarantee. The amount and details regarding payment methods will be clearly outlined in the tender documentation. Additionally, bidders must ensure their prices are competitive and inclusive of applicable taxes.

Yes, provisions have been made to encourage participation from Micro, Small, and Medium Enterprises (MSEs) and startups. These benefits include relaxed eligibility criteria and potential price preferences during the evaluation process, promoting inclusivity and boosting local enterprise participation.

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