Annual Maintenance Contract of Karel DS 200 EPABX System
Custom Bid for Services - Annual Maintenace Contract of Karel DS 200 EPABX system
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Tender Description
Tender Title:
Annual Maintenance Contract of Karel DS 200 EPABX System
Reference Number:
339c2e29c
Issuing Authority:
Department of Defence, Ministry of Defence
The Annual Maintenance Contract for the Karel DS 200 EPABX system is aimed at ensuring the optimal functioning and reliability of the telecommunication system utilized by the Ministry of Defence. This tender invites qualified contractors to provide comprehensive maintenance services that will mitigate operational risks and enhance system performance.
Scope of Work and Objectives
The primary objective of this tender is to engage a service provider who can deliver full maintenance services for the Karel DS 200 EPABX system. The selected contractor will be responsible for regular servicing, immediate breakdown support, and ensuring the system meets all technical specifications and quality standards. The scope includes:
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
8 DocumentsDocuments Required from Seller
- Experience Criteria
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity with relevant licenses and experience in maintaining telecommunications systems, specifically the Karel DS 200 EPABX. Bidders must also demonstrate they have a qualified workforce familiar with necessary maintenance procedures, ensuring compliance with industry standards.
Participating bidders must provide copies of relevant certificates, including business registration certificates, service establishment licenses, and potentially ISO certifications related to quality management. These documents validate the company’s credibility and technical expertise in maintaining telecommunication systems.
The submission process requires interested bidders to prepare and submit their documents electronically through the specified e-portal. All required documents must be formatted according to specifications provided in the tender invitation. Timeliness and completeness are crucial to avoid disqualification.
Bidders must provide a detailed financial proposal that includes the Earnest Money Deposit (EMD), which serves as a security guarantee. The amount and details regarding payment methods will be clearly outlined in the tender documentation. Additionally, bidders must ensure their prices are competitive and inclusive of applicable taxes.
Yes, provisions have been made to encourage participation from Micro, Small, and Medium Enterprises (MSEs) and startups. These benefits include relaxed eligibility criteria and potential price preferences during the evaluation process, promoting inclusivity and boosting local enterprise participation.
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