Comprehensive Annual Maintenance Service for Desktops, Laptops, and Peripherals

Annual Maintenance Service - Desktops, Laptops and Peripherals - COMPREHENSIVE ANNUAL MAINTENANCE

Service
Qty:NaN
EMD: ₹1.4 Lakh

Tender Timeline

Tender Issue
June 17, 2025 at 9:22 AM

Tender Description

Tender Title: Comprehensive Annual Maintenance Service for Desktops, Laptops, and Peripherals

Tender Reference Number: 1b6ea7de5
Issuing Authority: Department of Defence Production, Ministry of Defence

Scope of Work and Objectives

The primary objective of this tender is to invite qualified vendors to submit bids for the Comprehensive Annual Maintenance Service designed specifically for desktops, laptops, and various peripherals. The maintenance contract aims to ensure optimal performance and operational efficiency of computing equipment within the premises of Ordnance Factory Muradnagar. This includes the upkeep of devices such as computers, printers, scanners, uninterruptible power supplies (UPS), video conferencing systems, display units, and network connections

General Information

Item Category
Annual Maintenance Service - Desktops, Laptops and Peripherals - COMPREHENSIVE ANNUAL MAINTENANCE CONTRACT AMC OF COMPUTERS LAPTOPS PRINTERS SCANNERS UPSa s VC SYSTEMS DISPLAY UNITS NETWORK LAN and INTERNET IN ORDNANCE FACTORY MURADNAGAR AS PER OFM ..
Ministry Name
Organisation Name

Financial Information

EMD Amount
₹1,38,673.00
Bid Offer Validity
90 (Days)
Arbitration Clause
Yes (Arbitration clause document) as per DoE OM No.F.1/2/2024-PPD dated 03.06.2024 Arbitration should not be routinely included in contracts
Mediation Clause
No

Evaluation and Technical Information

Evaluation Method
Total value wise evaluation
RA Qualification Rule
H1-Highest Priced Bid Elimination
Inspection Required
No
Technical Clarifications Time
2 Days

Tender Documents

4 Documents
GeM-Bidding-7969974.pdfMain Document
Other DocumentsOTHER
Other DocumentsOTHER
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

Documents Required from Seller

  • Experience Criteria *In case any bidder is seeking exemption from Experience / Turnover Criteria
  • the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

Frequently Asked Questions

The eligibility requirements for participation in this tender include having a valid registration as a business entity and the necessary certifications to demonstrate compliance with applicable industry standards. Bidders must also have relevant experience in handling comprehensive maintenance services for technology devices.

Bidders are required to submit specific certificates along with their proposals, including company registration, GST registration, and any relevant certifications that indicate compliance with quality standards in IT service delivery. These documents help affirm the bidder’s credibility and capacity to undertake the project.

To register and participate in the bidding process, interested vendors must access the designated e-marketplace. They will need to create an account, provide the requested details, and ensure all necessary documents are uploaded as part of their bid submission for the Comprehensive Annual Maintenance Service tender.

The accepted document formats for the submission of bids typically include PDF for proposals and additional documents, while Excel or CSV formats may be used for financial quotes. Bidders must ensure that their submissions adhere to the specified guidelines to avoid disqualification.

MSEs are encouraged to participate in this tender with specific benefits that include relaxed eligibility criteria, bid evaluation preference, and potential financial support during the project execution phase. This initiative aims to foster the growth of small enterprises in the technology services sector, aligned with the ‘Make in India’ initiative.

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Companies likely to bid

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