Annual Maintenance Service - Desktops, Laptops and Peripherals

Annual Maintenance Service - Desktops, Laptops and Peripherals - As pe Scope of Work; As per scope

Service
Qty:NaN
EST Bid: ₹47,000

Tender Timeline

Tender Issue
June 17, 2025 at 4:27 PM

Tender Description

Tender Title: Annual Maintenance Service - Desktops, Laptops and Peripherals

Tender Reference Number: daaced06

Issuing Authority

The Annual Maintenance Service tender is being issued by the Department of Defence Production under the Ministry of Defence. This tender focuses on ensuring the seamless operation and maintenance of desktops, laptops, and peripheral devices used within the department.

Scope of Work and Objectives

The primary objective of this tender is to establish a comprehensive Annual Maintenance Service for all desktop computers, laptops, and associated peripherals in adherence to the outlined scope of work. This includes preventive maintenance, corrective maintenance, and any necessary repairs or replacements to maintain optimal operational efficiency. By securing these maintenance services, the Ministry aims to minimize downtime and extend the lifespan of its IT infrastructure.

General Information

Item Category
Annual Maintenance Service - Desktops, Laptops and Peripherals - As pe Scope of Work; As per scope of work
Ministry Name

Financial Information

Estimated Bid Value
₹47,000.00
Bid Offer Validity
60 (Days)
Arbitration Clause
No
Mediation Clause
No

Evaluation and Technical Information

Evaluation Method
Total value wise evaluation
Inspection Required
No
Technical Clarifications Time
2 Days

Tender Documents

5 Documents
GeM-Bidding-7977524.pdfMain Document
Other DocumentsOTHER
Buyer uploaded ATC documentATC ATC
Other DocumentsOTHER APPENDIX
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

Documents Required from Seller

  • Experience Criteria
  • Bidder Turnover
  • OEM Annual Turnover *In case any bidder is seeking exemption from Experience / Turnover Criteria
  • the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

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Frequently Asked Questions

The eligibility requirements for bidding on this tender include being a registered entity with relevant licenses in IT service provision, demonstrating prior experience in maintenance services for comparable IT equipment, and ensuring compliance with legal and regulatory obligations for IT service providers. Additionally, bidders must possess an adequately skilled workforce and technological capacity to manage maintenance tasks effectively.

Bidders must include relevant certificates that verify their registration as a service provider in the IT sector. This may include business registration certificates, IT service-related licenses, and documentation showcasing previous works or partnerships. Documentation that demonstrates compliance with quality standards and industry regulations is also required to strengthen the bid.

The registration process for participating in this tender requires potential bidders to create an account on the official tender platform. The registration process involves filling out the required data, submitting necessary documents, and agreeing to terms and conditions. Once registered, bidders can submit their proposals following the guidelines specified in the tender documentation.

Submissions should be made in standard accepted document formats to ensure compatibility and ease of review. These typically include PDF files for proposals, Excel sheets for financial breakdowns, and other formats as specified in the tender documents. Bidders are advised to adhere strictly to the formats outlined in the guidelines to avoid disqualification.

The evaluation criteria for the tenders include several key factors such as compliance with the specified technical and financial requirements, demonstrated experience in providing maintenance services, the competency of personnel, and the cost-effectiveness of the bid. Each proposal will be assessed for its overall value and its ability to meet the requirements outlined in the tender documentation.

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